Office Administrator at Pediatric Occupational

4 weeks ago


Richmond Hill, Canada Catch a balloon (Pediatric Occupational therapy clinic) Full time

**About Us**

Catch a Balloon Clinic is a dedicated pediatric occupational therapy clinic committed to providing compassionate, high-quality care to children and their families. Our team of professionals works to help children achieve their full potential in a supportive and engaging environment.

We are seeking a friendly and organized Office Administrator to join our team. As the first point of contact for our clinic, you will play a crucial role in creating a welcoming atmosphere for our clients and their families. Your responsibilities will include managing front desk operations, scheduling appointments, handling client inquiries, and maintaining client records.

**Key Responsibilities**:

- Answer phone calls and manage client inquiries in a professional and courteous manner.
- Schedule and confirm appointments using our clinic’s scheduling software.
- Maintain accurate client records and ensure all necessary documentation is completed.
- Process client intake forms and insurance information
- Coordinate with therapists and administrative staff to ensure smooth clinic operations.
- Handle billing and payment processing.
- Assist with general administrative tasks as needed.

**Skills**
- Proficiency in basic office tasks such as data entry, clerical duties, and front desk operations.
- Knowledge of QuickBooks or similar accounting software is a plus
- Familiarity with medical office procedures and terminology is an asset.
- Ability to work effectively in a team environment, demonstrating excellent communication and interpersonal skills.
- Experience with customer support or client-facing roles is preferred.
- Knowledge of Google Suite for documentation and organization purposes is beneficial.
- Strong attention to detail for tasks like proofreading documentation and maintaining accurate records.

**Qualifications**:

- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Previous experience as a receptionist or in a customer service role, preferably in a medical or pediatric setting.
- Excellent verbal and written communication skills in Farsi and English.
- Strong organizational skills and attention to detail.
- Proficiency in using scheduling and medical record-keeping software, specifically Power Diary.
- Ability to multitask and handle a busy work environment with professionalism.
- A friendly and compassionate demeanor, especially when working with children and families.

**Why Join Us?**
- Be part of a passionate team dedicated to improving the lives of children.
- Enjoy a supportive and collaborative work environment.
- Opportunities for professional growth and development.

**How to Apply**:
**Application Deadline: November 30, 2024**

**Job Type**: Part-time

Pay: $17.50-$19.00 per hour

Expected hours: 30 per week

**Benefits**:

- On-site parking

Schedule:

- Evening shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Farsi (preferred)

Work Location: In person

Application deadline: 2024-11-30



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