Functional Analyst

2 weeks ago

Toronto, Canada SOCAN - Society of Composers, Authors and Music Publishers of Canada Full time

We’re Hiring
Functional Analyst
Toronto, ON
Full time
Remote
WHO WE ARE
SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us.
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM
WHY WORK WITH US?
- Make a difference by supporting and collaborating with a vibrant and creative community.
- Enjoy many options for workplace flexibility and work-life balance.
- Get involved in the rapidly changing creative space.
- Advocate for and empower the creative community.
- Together, we’ll help music creators earn more income and make a living.

WHAT WE OFFER
- 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
- Twelve paid sick days annually (including five personal days)
- Virtual My Wellness program, including access to SOCAN fitness facility
- Annual Performance Incentive bonus (dependent on a personal and company performance)
- Defined contribution Pension Plan,
- Comprehensive, health and dental benefits program
- Inclusive and collaborative working environment

ABOUT THE ROLE
WHAT YOU’LL DO / KEY RESPONSIBILITIES
**Business Initiative Planning and Strategy**:

- Understand business strategy and objectives to a degree where documentation can be created for necessary IT deliverables (e.g. Application roadmaps, Functional specifications)
- In collaboration with the IT Application Leadership and Product Management team, provide input and assist in producing and maintaining a strategy, communication and initiative progress profile for the IT/Business relationship for the area - e.g. keep current a document of what the business strategy is, the IT initiatives (large and small projects, enhancements, incidents, etc.) aligned with the strategy, how they are progressing, and the business view on the progress. This document would be reviewed on a regular basis with relevant stakeholders including IT Management team, Project Delivery.

**Project Execution and Operational Support**:

- Acts as liaison with business to troubleshoot, investigate, and solve software problems, as well as designing and configuring necessary product modifications to satisfy customer requirements
- Prepare deliverables to support the development and deployment of a technical solution, such as functional specifications and configuration/customization guides.
- Analyze business unit processes, challenges, and situations to recommend/create solutions.
- Assist with identifying testing scenarios, requirements traceability, and master data setup in preparation for testing.
- Provide functional guidance and support to QA testers for testing and defect management.
- Provide support after implementation to address on-going user inquiries.
- Ensure that procedures remain accurate and consistent after implementation. Propose enhancements as needed

WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in Computer Science, Software Engineering or related field
- At least 3 - 5 years of experience in a senior functional role.
- Strong background and working experience in Microsoft Azure, DataBricks development technologies.
- Understanding and working knowledge of master data management, data integration, security concepts and management of security vulnerabilities
- Knowledge of good documentation practices, capable of adopting and learning new tools, techniques, and approaches.
- Experience leveraging Microsoft and productivity tools (e.g. Project Server, JIRA)
- Development background preferred with SQL (MS SQL, Oracle, MySQL)
- Technical background preferred with MS.Net, C#, SSIS, SSAS, SSRS, REST APIs, message queues, API gateways, Angular JS, Node JS, and other Microsoft technologies including Sharepoint, Project server, PowerBI, Azure Devops
- Ability to analyze problems and provide clear recommendations
- Strong organizational and time management skills
- Must be able to work independently as well with a team
- Strong background in working with teams (IT and business) with varied skillsets supporting multiple products and systems.
- Possess cultural awareness and sensitivity
- Excellent verbal and written communication and presentation skills, able to communicate with technical and non-technical audience
- Strong understanding of software development lifecycle, including traditional and agile methodologies
- Strong understanding and background on Quality Assurance processes
- Reliable, pro-active, and results oriented approach to managing teams
- Strong leadership, coaching, and mentoring skills

**ACCESSIBILITY & ACCOMMODATION**:
EQUAL EMPLOYMENT OPPORTUNITY
SOCAN is an Equal Opportunity Employer. Hiring and other employment de

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