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Receptionist/office Administrator

4 months ago

Regina, Canada Spartan Controls Ltd. Full time

Spartan Controls is an employee-owned company and leading provider of industrial automation, valves, measurement and control solutions for process industries in Western Canada. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

**Summary**:
We are currently recruiting for a **Receptionist/Office Administrator** for our Regina Automation Centre. The Receptionist is the first point of contact for many of our customers and office visitors. You will play a key role in building relationships with our customers, and ensuring we continue to provide exceptional customer service. This role also supports an internal customer base and is foundational to the administrative operations of the office. This role reports to the Manager, Operations & Application Specialists.

**Role and Responsibilities**:

- Operate the switchboard which includes answering, screening and forwarding the calls in a timely and accurate manner
- Process and acknowledge customer purchase orders and quote requests
- Greet incoming customers and guests in a professional manner, ensuring they have an appropriate contact and are signed in and out of the building
- Coordinate incoming and outgoing mail and courier deliveries
- Administration duties: Maintaining manual and electronic filing, photocopying, processing invoices and completing monthly expense reports.
- Assist with maintenance, monitoring, and ordering of stationery and other office-related supplies
- Assist sales personnel with customer events, customer BBQ’s, etc.
- Organize catering for customer and company functions
- Assist Sales Coordinators with miscellaneous tasks, as required

**Qualifications and Skills**:

- Minimum academic credentials: High School Diploma
- Post-secondary office/business education an asset
- Previous office-related experience an asset
- Previous reception experience is an asset
- Extensive and exceptional customer service practices
- Exceptional interpersonal and teamwork skills
- Good prioritizing, multi-tasking, and decision-making skills
- High degree of discretion and confidentiality
- Entrepreneurial work ethic

Close Date: July 9, 2023 (11:59 pm MDT)

IND123

Requisition ID: 826