Practice Application Conversion Specialist

7 months ago

Toronto, Canada Dentalcorp Canada Full time

**This is a 20 month full time contract position.**

**Who you are**

You are a service-oriented individual who is excited to be part of a fast-growing organization that enables the best to be even better. You are a self-motivated, and looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working within a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our practices and support center team members. As an individual who is driven by excellence, have a strong sense of discretion and you are eager to contribute the success of one of Canada’s Best Managed Companies.

This is a remote opportunity and can be based anywhere in Canada. Reporting to the Manager, Practice Applications, you will be responsible for providing support in all areas related to Practice Management and Imaging Software. As the Practice Application Specialist, you will assist in providing support for practices throughout the conversion and/or upgrade process.

**In this role, you will**
- Meet and collaborate with the team, stakeholder and vendors
- Adhere to the companies conversion process
- Serve as the primary point of contact during the conversion process
- Develop and executing customized conversion plans tailored to the specific needs of each practice
- Provide exceptional support to our internal network of practices
- Build and maintain strong relationships with Practice Principal, Practice Managers and staff
- Ensure accurate and efficient conversion of data from various systems into new system
- Perform thorough testing and validation of converted data to ensure accuracy and integrity
- Document conversion process, mappings, and procedures for future reference and auditing purposes
- Monitor progress and address any issues that arise during the conversion process
- Problem Solving: Identify and resolve issues and discrepancies during conversion process
- Collaborate and assist with Practice Management Software configuration changes, and the rollout of new features
- Provide hypercare support to ensure successful integration and client satisfaction.
- investigate and resolve all Practice Management software inquiries within our SLA standards

**What we’re looking for**
- University or College Diploma in retail, business, or office administration, or similar
- 3-5 years’ experience in dental industry
- Expert level knowledge in the use of dental software systems, specifically Dentrix
- Familiar with Imaging Software
- Strong Microsoft Office Suite knowledge
- Jira Knowledge an asset
- Knowledge of and demonstrated ability in company values, collaboration, integrity, excellence, and innovation.
- Have the ability to manage multiple projects simultaneously and project management skills
- Strong analytical skills, attention to detail, and ability to work with complex data
- Exceptional customer service skills with a talent for building loyalty
- Experience managing business operations including patient scheduling, finances, inventory, recall management and people management
- Ability to work independently and in a team environment
- Excellent analytical and problem solving skills
- Willingness to work varied hours to align with business needs
- Travel Flexible

**About Dentalcorp**

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

  • Mainframe Application Specialist for SAS Software Conversion

    2 weeks ago

    Toronto, Ontario, Canada Software International Full time

    Job Summary:We are seeking a skilled Mainframe Application Specialist to lead the conversion of 186 jobs identified as requiring a different path than Splunk.About the Role:This exciting opportunity involves performing a thorough analysis and conversion of the identified jobs into a new solution, utilizing extensive knowledge of the mainframe platform and...

  • Conversion Specialist

    7 months ago

    Toronto, Canada Lawson Products Full time

    Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. We’re looking for a Conversion Specialist to drive...

  • Conversational Ai Consultant, Google Cloud

    2 months ago

    Toronto, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science or equivalent practical experience. - 7 years of experience in computational linguistics or software development. - Experience building chatbots or voicebots. - Experience working with customers, executives, and technical leads. - Ability to travel 30% of the time, as needed, for client...

  • Project Accounting Specialist

    4 weeks ago

    Toronto, Ontario, Canada Hays Specialist Recruitment Full time $40 - $45

    Hays Specialist Recruitment is seeking a highly skilled Project Accounting Specialist to join their team on a contract basis, with the potential for conversion to a permanent position. The ideal candidate will have experience in project accounting and a strong understanding of financial reporting requirements.About the RoleAs a Project Accounting Specialist,...

  • Financial Accountant

    4 weeks ago

    Toronto, Ontario, Canada Hays Specialist Recruitment Full time $40 - $45

    Project Accountant Opportunity in TorontoHays Specialist Recruitment is partnering with a leading residential developer to seek a highly skilled Project Accountant for a 6-month contract position, with potential for permanent conversion.This role offers a unique opportunity to work closely with the Senior Vice President, Accounting and contribute to managing...

  • Hcam to Ste Conversions

    4 months ago

    Toronto, Canada IBM Full time

    Introduction As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating...

  • Hcam to Ste Conversions

    3 months ago

    Toronto, Canada IBM Full time

    Introduction As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating...

  • Customer Support Specialist

    2 days ago

    Toronto, Canada Practice Better Full time

    Practice Better is changing how Health & Wellness (H&W) professionals are working around the world. Nutrition-based professionals have been underserved for too long with other software solutions which primarily focus on the medical community at large; with the Practice Better platform, H&W professionals can manage their entire practice on one platform,...

  • Content Strategist and Conversational Designer

    3 weeks ago

    Old Toronto, Canada Scotiabank Full time

    Senior Content Designer Job DescriptionWe are seeking a highly skilled Senior Content Designer to join our Digital Assistance squad at Scotiabank.About the RoleThis is an exciting opportunity to work on a cross-functional team with conversational designers, AI and Machine Learning (AIML) experts, and business line SMEs to scale the impact of our digital...

  • Data Conversion Specialist

    2 days ago

    Toronto, Canada KPMG Full time

    Overview: KPMG is an industry leading firm that serves clients on a variety of specialized projects that help them to work smarter, grow faster and compete better. Why join our contract workforce? - **Interesting work**:Deliver work that matters to you. We provide the opportunity to get involved in highly technical, complex and interesting projects where...

  • Conversion Rate Optimization Specialist

    1 week ago

    Toronto, Canada Prodigy Education Full time

    With Prodigy, kids practice standards-aligned skills in Math and English as they play our fun, adaptive learning games. All with teacher and parent tools to support their learning in class and at home. As the Conversion Rate Optimization Specialist, you will design and execute a comprehensive experimentation framework to enhance customer experiences across...

  • Senior Website

    7 months ago

    Toronto, Canada AgencyAnalytics Inc Full time

    Description Are you a talented website project manager, SaaS merchandiser, and conversion optimization expert with experience in site management, A/B testing, website conversion rate optimization, Google Analytics 4, and developing engaging website user experiences? Excited about executing highly effective website analytics, optimization, and development...

  • Medical Conversation Writer

    10 hours ago

    Toronto, Canada W2O Group Full time

    Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason - to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas. Real Chemistry creates the world...

  • Conversational Ai Consultant, Google Cloud

    4 weeks ago

    Toronto, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience. - 3 years of experience project managing and delivering technical solutions. - Experience in cognitive AI, NLU, speech to text, text to speech and machine learning. **Preferred qualifications**: -...

  • Practice Specialist

    7 months ago

    Toronto, Canada College of Massage Therapists of Ontario (CMTO) Full time

    **PRACTICE SPECIALIST** (Part-time, 6-month Contract) **WHO WE ARE** The College of Massage Therapists of Ontario (CMTO) regulates Registered Massage Therapists (RMTs) and exists to protect the public interest. By ensuring that RMTs maintain professional Standards of Practice and are held accountable for their conduct, CMTO protects the public’s right to...

  • Conversions - Overnight

    7 months ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Manager, Conversion Rate Optimization

    4 months ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Conversational AI Innovations Leader

    2 days ago

    Toronto, Ontario, Canada Amazon Full time

    As a Conversational AI Innovations Leader at Amazon, you will be responsible for leading a team of scientists to develop cutting-edge conversational AI solutions. With a focus on Large Language Models (LLMs), you will collaborate with cross-organizational teams to drive the development of scalable and intuitive conversational AI systems.Job DescriptionWe are...

  • Facility Maintenance and Conversion

    6 months ago

    Toronto, Canada MLSE Full time

    **Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...

  • Manager, Group Conversation

    2 weeks ago

    Toronto, Canada Green Shield Full time

    WHO WE AREWhen it comes to health, we’re always looking for ways to push for better. In 1957, our founder, pharmacist William Wilkinson, introduced North America’s first prepaid drug plan, establishing GreenShield as a not-for-profit aiming to support better health for all Canadians.We aren’t just a health and benefits company. We’re the only...