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Customer Service Representative
4 months ago
T.A.S. Communications, a division of Alarm Systems, is a leader in the Contact Centre industry, providing customer centric solutions and peace of mind for over 50 years.
**Are you focused on enhancing the Customer Experience?**
**Do you like to troubleshoot and initiate solutions?**
**Then we have the job for you**
**Career opportunities available for On-Site Customer Service Representatives**
**What Sets You Apart**:
- Experience working in a Contact Centre environment or remote
- Commitment to enhancing the customer experience
- Proactive/Self Motivated
- Strong work ethic
- Positive, professional, and friendly attitude
- Accountability and leadership skills
- Exemplary spelling, grammar
- Exceptional communication and interpersonal skills
**What We Expect**
- Contribute to the overall success of the team in achieving operational goals
- Meet and exceed message taking standards and KPI’s
- Handle calls with professionalism, empathy, and affability
- Actively listen to callers with the intent to understand their needs
- Effectively de-escalate callers
- Work independently and collaboratively
**Benefits of Joining our Team**
- Comprehensive Group Benefits
- Professional Development
- Opportunity for Advancement
- Wellness Health Benefit
- Engaging Work
- Be part of a socially responsible company
We are an equal opportunity employer that values diversity in the workplace. Upon request, we can accommodate all applicants throughout the recruitment process. We thank all applicants in advance for their interest, however only those considered for an interview will be contacted.
**Job Types**: Part-time, Permanent
Part-time hours: 20-30 per week
Pay: From $16.50 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care
- Wellness program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Night shift
- Weekend availability
Work Location: One location
Expected start date: 2023-02-20
