Sales Representative
4 months ago
**Job Overview**
**Duties**
- Establish and nurture customer relationships for the purpose of selling New/Pre-Owned vehicles.
- Handle incoming sales traffic (on the telephone, internet, and in person).
- Qualify all prospects.
- Arrange trade-in appraisals through the Pre-Owned Sales Manager.
- Liaise between prospect and sales management during negotiations.
- Turn over all sales customers to the finance office.
- Arrange Pre-Owned deliveries through sales management and the finance office.
- Actively prospect new customers on a continuous basis.
- Follow up with past deliveries ensuring the customers’ expectations have been satisfied.
- Research and study product changes.
- Attend and participate in sales meetings.
- Review the previous month’s performance vs. objective, paying attention to individual floor traffic management statistics.
- Familiarize yourself with all manufacturers’ sales, lease and finance programs.
- Make annual, lease maturity contact calls with existing client base.
- Keep apprised of competitive products.
- Review historical performance vs. objectives together with management with the aim of setting annual sales objectives for the New Year.
- Participate in off-site marketing and advertising
- Assist in the arrangement of showroom display as required.
- Participate in off-site product and skills training programs.
- Close sales by overcoming objections; asking for sales; negotiating prices; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collect payments.
- Keep apprised of all applicable federal, provincial and local laws which govern retail auto sales including all regulations under the Ontario Motor Vehicle Dealers Act & The Business Practices Act
- During delivery process, escort customers to the customer lounge, Parts Counter, and introduce them to the Service Department, including Management.
**Experience**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.
Additional pay:
- Commission pay
**Benefits**:
- Extended health care
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Every Weekend
- Monday to Friday
Work Location: In person
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