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Store Manager

4 months ago

Hamilton, Canada Stag Shop Full time

_We are hiring a Store Manager for one of our Hamilton locations _

**Summary**:
This career will contribute to the Stag Shop team’s existing success by leading store operations. Developing and ongoing training of your team, sales analysis and knowledge of KPI’s and conversions, organization, planning, goal setting, generating and presenting ideas and solutions, merchandising and exceptional customer service.

**Job Duties**(Responsibilities and job functions include, but are not limited to the following):
General Responsibilities
- The main objectives of a Store Manager are praising and motivating your employees, maintaining the store and achieving monthly sales goals.
- Day-to-day functions include driving sales and profitability, building customer loyalty, scheduling, recruitment, cleaning/organizing, monitoring and maintaining inventory control and cash handling standards, enforcing all policies and procedures, maintaining store merchandising standards, problem solving, maintaining company Heath and Safety procedures, human resource issues concerning staff development, disciplinary action, staff grievances, performance reviews and coaching.
- Leads by example - being a good role model for your subordinates and be hands on and always on the sales floor, and
- Is a team player and will assist in other duties as required, and
- Communicates regularly with supervisor so that head office is fully aware of the functioning’s of the store and staff and any problems that arise within the store, company or the Managers job position, and
- Follow the companies policies and procedures exactly how they are stated and follow the Employee Handbooks and manuals, Consent Form, Confidentiality Form, Store Manager Agreement and all other workshops, training seminars, forms and memos that are introduced during your employment.
- Ensure that all staff are punching in and out accurately at the start and end of their shifts as well as punching in and out accurately for their breaks and that breaks are being taken as per policy.
- Constant training with staff in regards to policies, procedures, computer knowledge, product knowledge, customer service and KPI’s.
- As part of the management team, please do not take it upon yourself to make decisions or authorize things that are your District Sales Manager’s responsibility.
- You will have certain outlined jobs assigned as the Store Manager (detailed in your manager handbook).
- Conduct staff meetings in-store for a one hour duration. Provide ongoing training on customer service, product knowledge, policies and procedures as well as any changes that have occurred of that will be changing. Design workshops and role playing activities for maximum success. Agenda is due a minimum of 3 days prior to your staff meeting to your District Store Manager

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evenings
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: One location