Keepstock Inventory Specialist

2 months ago

Ottawa, Canada Grainger Full time

**Work Location Type**:Onsite**

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

**Position Summary**:
As a Keepstock Inventory Specialist you will work to deliver an excellent customer experience as a dedicated resource to our customer, managing inventory at their locations. Duties may include managing Grainger and non-Grainger inventory within a customer tool crib or campus, product management, participating in business reviews, navigating complex and robust computer programs, managing supplier relationships, and procurement responsibilities.

**Job Responsibilities (You Will)**:
**Product Management**

Helps to ensure our customers have the products they need, when they need them. Including tasks like forecasting, product identification, cross referencing, product research, product issuance, and product optimization.

**Order and Requisition Management**

Ensuring orders are placed timely and accurately including, quoting, order generation, receipt, put away, audit, records management, returns, and analysis

**Managing Supplier Relationships**

Develop effective relationships with suppliers including consignment set up, payment terms, repair and replacement processes, trouble shooting, supplier business reviews, and contracted discounts.

**Systems, resources and processes**

Effectively utilizing the customers, Grainger’s or other suppliers inventory management systems to produce inventory, product and material analysis and reporting. Support and guide customers to internal and external resources such as technical support, credit, repair, sourcing or sales as necessary

Reports directly to Supervisor, Onsite Services

**Education/Experience (You Have)**:

- College Diploma or equivalent preferred.
- 3-5 years of experience in related field preferred.
- Demonstrated commitment to provide superior customer service
- Effective communication, comfortable interacting with customers, internal and external partners and suppliers in a professional manner
- Must be comfortable navigating complex and robust computer systems and technology and able to learn and adopt required software, apps, smartphones, scanners and programs efficiently.
- Able to operate powered industrial equipment as needed.
- Must be self-directed and able to manage several projects simultaneously.
- Background checks, drug screening may be required (as warranted by Company, customer or DOT requirements in working on-site and/or operating equipment)
- Must possess and maintain a valid driver’s license in province of residence.

**Other Work Requirements**:

- Ability to lift 25 to 60 lbs. and/or occasionally work in difficult positions.
- Will work at customers’ facilities. This is typically a manufacturing plant type of facility. Conditions can be noisy, and space can be limited
- Physical requirements include moving from one place to another, reaching, lifting, climbing, standing and bending

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**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more

**DEI Statement

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