Current jobs related to Lomi Customer Experience Technical Specialist - Kelowna - Lomi by Pela
-
Technical Support Specialist
7 days ago
Kelowna, British Columbia, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers and internal teams. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. Key responsibilities include troubleshooting customer...
-
Technical Support Specialist
7 days ago
Kelowna, British Columbia, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers and internal teams. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. Key responsibilities include troubleshooting customer...
-
Technical Support Specialist
2 weeks ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAbout the RoleAECOM ELECTRIC LTD. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support:...
-
Technical Support Specialist
2 weeks ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAbout the RoleAECOM ELECTRIC LTD. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support:...
-
Technical Support Specialist
2 days ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at AECOM ELECTRIC LTD. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to users in response to identified difficulties.Key ResponsibilitiesProvide technical assistance and support to users in response to...
-
Technical Support Specialist
2 days ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at AECOM ELECTRIC LTD. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to users in response to identified difficulties.Key ResponsibilitiesProvide technical assistance and support to users in response to...
-
Technical Support Specialist
3 days ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at AECOM ELECTRIC LTD. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our users.Key ResponsibilitiesTechnical Support: Provide technical assistance to users via phone, email, or...
-
Technical Support Specialist
3 days ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at AECOM ELECTRIC LTD. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our users.Key ResponsibilitiesTechnical Support: Provide technical assistance to users via phone, email, or...
-
Technical Support Specialist
1 week ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at AECOM ELECTRIC LTD. As a key member of our technical support group, you will provide expert assistance to our users, ensuring they have the necessary tools and knowledge to perform their duties efficiently.Key ResponsibilitiesProvide technical support to users, resolving...
-
Technical Support Specialist
1 week ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at AECOM ELECTRIC LTD. As a key member of our technical support group, you will provide expert assistance to our users, ensuring they have the necessary tools and knowledge to perform their duties efficiently.Key ResponsibilitiesProvide technical support to users, resolving...
-
Technical Support Specialist
2 weeks ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAbout the RoleAECOM ELECTRIC LTD. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical...
-
Technical Support Specialist
2 weeks ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAbout the RoleAECOM ELECTRIC LTD. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical...
-
Technical Support Specialist
1 week ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAbout the RoleAECOM ELECTRIC LTD. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical...
-
Technical Support Specialist
1 week ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAbout the RoleAECOM ELECTRIC LTD. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical...
-
Technical Support Specialist
1 week ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAbout the RoleAECOM ELECTRIC LTD. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support:...
-
Technical Support Specialist
1 week ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAbout the RoleAECOM ELECTRIC LTD. is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key ResponsibilitiesTechnical Support:...
-
Technical Support Specialist
5 days ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAECOM ELECTRIC LTD. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users in response to identified difficulties. Your duties will include giving access to computer networks, consulting user guides and technical manuals, and providing advice...
-
Technical Support Specialist
6 days ago
Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full timeAECOM ELECTRIC LTD. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users in response to identified difficulties. Your duties will include giving access to computer networks, consulting user guides and technical manuals, and providing advice...
-
Director of Customer Experience
7 days ago
Kelowna, British Columbia, Canada Sylvan Learning - Kelowna, BC Full timeJob SummaryThe Center Director is a key leadership role responsible for driving the overall success of the Sylvan Learning Center in Kelowna, BC. This individual will oversee the customer experience, sales, and local marketing strategies to achieve performance goals and grow the Center.Key ResponsibilitiesCustomer Experience: Ensure timely and high-quality...
-
Director of Customer Experience
7 days ago
Kelowna, British Columbia, Canada Sylvan Learning - Kelowna, BC Full timeJob SummaryThe Center Director is a key leadership role responsible for driving the overall success of the Sylvan Learning Center in Kelowna, BC. This individual will oversee the customer experience, sales, and local marketing strategies to achieve performance goals and grow the Center.Key ResponsibilitiesCustomer Experience: Ensure timely and high-quality...
Lomi Customer Experience Technical Specialist
4 months ago
Wanted: Lomi Customer Experience Technical Specialist
Do you love Bill Nye the Science Guy? Do you have a passion for helping people? Does the idea of finding waste-free alternatives to plastic excite you? If so, we're looking for you
You:
- Are really interested in electric vehicles
- Appreciate a good debate even with your boss
- Figure out how to fix it instead of who is to blame
- Are not afraid of jumping into the deep end
- Are excited about building empowered teams
- Have pulled recyclables out of the trash
We:
- Believe we do not inherit the earth from our ancestors; we borrow it from our children
- Work to protect and restore the environment
- Aren't afraid to make mistakes as long as we learn
- Care more about your values and intelligence than your experience
- Are committed to creating team dynamics that create empowerment vs. entitlement
Our Core Values:
- Commit to a culture that builds a strong COMMUNITY
- Foster CREATIVITY to inspire fresh innovation
- Embrace COURAGE by taking action despite uncertainty
- Live with Awareness and CONSCIOUSNESS of our choices
The Opportunity:
Are you fluent in satisfaction? Spent spare time pairing a Sonos to your neighbors' pool deck, or explained to your grandparents how to use Facetime? We're looking for a technical translator to join our amazing Customer Experience team. This is a unique opportunity to join a vibrant, growing team that is passionate about creating a waste-free future.
Lomi is our answer to the earth's waste problem We are looking for someone who is proud of their ability to connect with a wide range of people and loves working with customers of all skill levels and personality types. Someone who doesn't mind getting their hands' dirty troubleshooting our customer's technical issues while helping with their questions and requests.
The hours of work will be Tuesday - Saturday 9am - 5pm..
The Responsibilities:
- Providing customer-obsessed, top-notch, after-sales technical support for Lomi and the Lomi User App
- Using creative problem solving, good judgment, and improvisation to work through situations with ambiguous or limited information
- Maintaining contact with customers during the resolution process - you're on top of communications and never leave your customer hanging
- Solving problems - whether it's a customer or a fellow team member you're happiest when you're finding solutions
- Thrive working in teams with standard practices and procedures, coupled with a passion for improving the customer and colleague experience through innovation
- Contributing to our Help Center by checking for quality, usability, suggesting content we should add, and coaching our customers on how to use our self-serve resources
Qualifications:
- 2-3 years of customer support experience
- Experience in App support and customer IT support is an asset
- A skilled writer, able to write in a professional tone with little to no grammatical or spelling errors
- A strong verbal communicator, able to express yourself in a clear, concise, and empathetic manner, even in a remote environment
- Hands-on experience working with a ticketing platform such as ZenDesk, Salesforce, or Gorgias
- Enjoys a fast-paced environment and embraces new challenges as things evolve
- Team player who works well with a wide range of personalities and is ready to contribute to an awesome team environment.
- Available to work Tuesday through Saturday 9am-5pm PST (remote flexible)
Pela is committed to cultivating and preserving a company culture of diversity, equity, and inclusion. This means we seek out people with diversity of opinion and with strengths that will be complementary to our existing organization. We know that we will grow and learn better with a diverse team. When recruiting for new members of our team, we welcome the unique contributions that you can bring in terms of your education, culture, ethnicity, race, sex, gender identity and expression, age, religion, and sexual orientation.
