Hotel Sales Manager
4 months ago
The Hotel Sales Manager will be responsible for the following:
- Identify and secure new business opportunities in the London area to increase client base for room rentals, banquets, meetings, and other social and corporate events
- Strengthen existing client relationships and ensure ongoing satisfaction
- Place follow-up calls to clients upon completion of their visit to understand how their experience was, respond to feedback, and re-solicit business
- Respond to all client requests promptly
- Deliver exceptional guest service and strong financial results
- Develop and implement strategic sales plans to achieve revenue targets and maximize profitability.
- Attend and represent the hotel at industry/community events and meetings
- Develop/maintain knowledge of market trends, competition, and customers, including upcoming events in the London area
- Support the senior management with other duties as needed
**Job Requirements**:
- Minimum 3 years of **sales** experience in an economy brand hotel
- Demonstrates familiarity with the specific challenges and dynamics of selling within a budget-conscious hotel setting
- Excellent analytical, problem solving, organizational and interpersonal skills
- Exceptional verbal and written communication skills
- Highly-motivated and a self-starter
- Strong computer skills, including knowledge of Microsoft Office
- Strong guest service management skills
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Experience**:
- Hotel Sales Manager: 3 years (required)
Work Location: In person
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