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Medical Office Assistant

4 months ago

Victoria, Canada Dr Carol Ng S-C. INC Full time

'''Duties''' for three part - time family physicians

NO walk-ins
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Maintain patient records and update electronic medical records (EMR) system
- Assist with billing and coding tasks as needed
- Coordinate referrals to specialists and follow-up appointments
- Prepare examination rooms, sterilize equipment, and stock supplies
- Provide administrative support to healthcare providers as necessary
- Willingness to learn about skin care products and aesthetic treatments and may be considered for commission pay for sales.

'''Requirements'''
- High school diploma or equivalent required; associate's degree preferred
- Previous experience in a medical office setting is highly desirable
- Proficiency in using phone systems and handling multiple phone lines
- Familiarity with EMR software - Juno OSCAR or medical software like it is a plus
- Computer skills such as using SR Fax, Microsoft Word
- Knowledge of medical terminology and ability to interpret and transcribe medical documentation accurately
- Strong organizational skills and attention to detail for maintaining patient records and scheduling appointments for existing patients and referred patients.
- Excellent communication skills, both verbal and written, for interacting with patients, healthcare providers and other MOAs
- Ability to handle sensitive information with confidentiality and adhere to HIPAA regulations
- Strong customer service skills for providing exceptional patient care at the front desk

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

We offer competitive compensation based on experience. **

Pay: From $29.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-07-15
Expected start date: 2024-08-01