Community Peace Officer

5 months ago

Wetaskiwin, Canada City of Wetaskiwin Full time

Community and Protective Services Internal | External Competition No. CS-23-38

Join our team

The City of Wetaskiwin

Welcome to home of the possibility

Do you want to be a part of a different kind of local government? We are a diverse, collaborative, and eager team that knows it can be done better and we are doing it Wetaskiwin is a collaborative and inclusive place where we share ideas for making things better; and turn these ideas into actionable plans. We cultivate well-being, through our team’s dedication to building positive, trusting, and fulfilling relationships.

Located only 35 minutes south of Edmonton and 55 minutes north of Red Deer, the City of Wetaskiwin provides all the amenities and quality of life of an urban-rural center.

The Opportunity
Reporting to the General Manager of Community and Protective Services, the CPO Sergeant is responsible for ensuring the Enforcement Services team delivers a professional standard of Bylaw and provincial statute investigations for the City of Wetaskiwin. The CPO Sergeant manages day-to-day operations of the unit in accordance with the Municipal Enforcement Services policy and procedures manual and the Solicitor General and Public Security’s “Public Security Peace Officer Program - Policy and Procedures Manual”.

This role will supervise the planning, organization, direction and control of operation and management of enforcement services programs. Administrative duties comprise planning, directing, and controlling all enforcement services department activities including recruitment of personnel, purchase of equipment, control of expenditures, preparation of business plans and budget estimates and the assignment of personnel and equipment.

**Responsibilities**:
Strategy and Policy Development
- Works alongside the Enforcement Services team to determine the direction and service levels for enforcement services programming.
- Lead the management, development, reporting and evaluations of policies, processes, and procedures.
- Conduct research and prepare written reports for the GM of CPS or the City’s Senior Management Team.
- Assist in the drafting or amending of Bylaws affecting Enforcement Services.
- Develop regular reporting for SLT and Council as well as monitor and analyze enforcement data to identify trends and make recommendations for improvements to enforcement strategies and policies.

Staff Managment
- Oversees and leads the recruitment, hiring, training, development, and retention for all staff within the Enforcement Services Department.
- Ensure staff are provided with support, supplies, equipment, training, and resources to perform their duties effectively. Assign staff work activities to achieve short and long-term objectives. Coach, guide, direct and counselling staff as needed.
- Ensures consistent implementation of Human Resources, Occupational Health & Safety programs and City of Wetaskiwin policies and procedures including employee orientation, training, recognition, performance management and employee succession planning.
- Examines workload requirements and ensures appropriate resources are to deliver service at required level standards.
- Leads the development and ensures alignment of work and learning plans for areas of responsibility.
- Develops and implements employee recognition and team member appreciation initiatives to encourage a positive and supportive work environment.
- Supporting Health, Safety & Wellness best practices and initiatives and ensuring that staff are knowledgeable of risk management practices.

Relationship Building and Maintenance
- Liaise with judicial system partner agencies to promote the effective prosecution of provincial statute and municipal bylaws.
- Maintains and develops partnerships with internal and external agencies to offer effective enforcement services that meet community needs and aligns with corporate and council strategic plans.
- Liaises with outside organizations, associations, agencies, and other key personnel in the enforcement services industry.
- Establish and maintain professional relationships with other provincial and municipal resources / agencies including Alberta Transportation, Fish and Wildlife, and Offices of Traffic Safety.
- Liase with contracted service providers. Monitor contractors’ work to ensure it is conducted in accordance with established procedures and the contracted mandate.

Customer Service
- Ensure high standards of Customer Service through both direct contact and ongoing staff training. Promote the importance of and ensure high quality customer services standards by all staff within all services areas.
- Ensure complaints and enquiries from the public, City staff and Council are documented and investigated, or responded to, in a timely manner. Ensure Community Peace Officers provide excellent customer service.

Financial Management
- Ensure that business planning and budgets for the Enforcement Services Department align the direction provided

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