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Jpm Payments- Merchant Services- Project Manager

4 months ago

North York, Canada JPMorgan Chase Bank, N.A. Full time

**Essential Duties and Responsibilities**:

- Ensure effective communications exist among executives, team members, and stakeholders
- Creation of detailed project charter that clearly defines project goals and objectives, governance structure, project plans with defined milestones that identify the project critical path
- Proactive management of resource loading, work breakdown structures, issue/risk tracking and resolution
- Ensures the change control process and structure are in place and adhered to, managing and documenting changes to project scope, impacts to plan, and budget
- Analyzes project risks & impacts; make relevant recommendations to steering committee and senior management to mitigate issues
- Establishes and maintains working relationships across the project team and is responsible for relationship building with technology management, business management, program sponsors, vendors and business clients and acts as a communication channel between technology and the business for ongoing project management status and issues
- Ensures that project and implementation plans are created and maintained for all projects and initiatives to appropriately manage and control project activities
- Manages and coordinates cross functional teams across the Canadian and US businesses groups as needed in the delivery of the projects requirements

**Qualifications**:

- 5+ years' experience in Project Management or 5+ years of relevant experience in the Payments Processing or related technology field
- PMP or other project management certification
- Demonstrated experience in Waterfall, Agile and Hybrid Project Management methodologies
- Experience in scoping, executing and delivery of complex platform developments
- Firm understanding of the front and back-end environments and processes for merchant acquiring and payment processing including POS devices, end-to-end transaction flow, interchange and merchant funding

**Skills**:

- Established familiarity with Payments Processing industry and related technology
- Proven experience working with senior management and executive teams
- Demonstrated competence in leadership, team building, time management, organizational management, technical development, customer interface, and multiple stakeholder communications
- Demonstrated written, oral, and personal skills that can bridge understanding between Business, IT and Customers
- Development and writing of detailed, actionable requirements. Proficient in developing and documenting use cases, developing process flow diagrams
- Ability to accurately mine and manage large data sets
- Proficient in the use of Google suite, Smart Sheet and Microsoft Office products (Word, Excel, PowerPoint, MS Project and Visio)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.