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Home Service

5 months ago

Woodstock, Canada Kingsmen Group Inc. Full time

Mid-size New Home Builder is looking for Customer Care Coordinator in our Woodstock Construction Site. This is a full-time on-site position dealing directly with customers and sub trades daily. As a member of the customer care team, you will manage all customer service inquiries and schedule appropriate work as required. Responsibilities will include and not limited to conducting Pre-Delivery Inspections with customers for a new home; scheduling of all trades and service appointments for all after-sales service work; maintain and satisfy warranty deadlines; manage all incoming customer calls and correspondence; and follow-up with customers as required. This position requires an individual who has strong organizational and people skills with knowledge of the construction industry and the Tarion Warranty guidelines and policies. We thank all applicants for their submissions, however, only those under consideration will be contacted.

**Salary**: From $45,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Woodstock, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- new home Customer service: 2 years (required)

Work Location: One location

Application deadline: 2023-02-24