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Medical Admin Assistant

3 months ago

Brampton, Canada Canadian Mental Health Association- Peel Branch Full time

**Support your community. Advance your career. Fulfill your purpose**

Joining the Canadian Mental Health Association - Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve - and the people we help.

**What we offer**

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone - including our team members. That’s why we’re proud to offer a total rewards package that helps our staff balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.
- In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:_
- 4 weeks accrued vacation
- 18 days accrued personal days plus 2 flexible days each year
- Overtime paid in lieu
- HOOPP (Pension Plan)
- Ongoing professional development plus $250 annual funding for continuing education and certifications
- $250 annual allowance to invest in achieving your personal wellness goals
- Mileage reimbursement and car detailing for work-related travel

**Salary Range: $34,336.57 - $44,741.59 per year**

We are currently seeking a **permanent full-time Medical Admin Assistant**. As the medical admin assistant you will support the RAAM management, physicians and assist clients in an administrative capacity. The Rapid Access Model allows for walk in and planned appointments, thus promoting low barrier for service. Priority group is adults aged 25-50 with opioid addictions and opioid addiction/mental illness.

**The Medical Admin Assistant will work out of our various RAAM Clinics located in Brampton, Bramalea, and Orangeville. Must be available for some evening clinic hours (Tuesdays/Thursdays) and Saturday clinic hours.**

**What you will do**
- Screens and coordinates referrals
- Manages confidential information in their capacity as Medical Assistant to Management.
- Manages and maintains the schedules of the physicians, consultants and the managers by planning and scheduling meetings, client meetings, and Trainings; using MS-Outlook Calendar to its fullest capacity.
- Coordinate Physician/ Consulting billing (OHIP billing)
- Organizes and maintains electronic and paper filing systems
- Creates, revises and improves systems and procedures by reviewing operating practices, record keeping systems and forms; Implements changes as approved by Manager.
- Anticipates, understands, and responds to the needs of internal and external clients within organizational parameters in order to meet or exceed their expectations
- Prepares requests for release of medical records, ensuring participant authorization and release of information forms are signed, and maintains records of requests for information.
- Book meetings as directed, organize space and logistics

**What you need to join our team**
- Post-secondary diploma in Office Administration - Health Services, or other relevant diploma is required
- Minimum 3 years of related medical administrative support experience
- Prior experiencing managing client or health records and filing systems
- Lab certification and/or procedure training is considered an asset
- Previous experience processing OHIP billing is required
- Superior knowledge and understanding of administrative role supporting clients, management and physicians
- Expertise with database reports
- Excellent knowledge of medical terminology, healthcare, office practices, procedures and standards
- Excellent communication and organizational skills, able to manage competing priorities and deadlines in a fast-paced environment
- Enthusiastic problem solver and dedicated team player, who demonstrates initiative and independence;
- Strong computer skills - Microsoft Office Suite, Visio, Client Record Management Systems
- Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients
- Ability to maintain and protect patient confidentiality
- Ability to speak French or a second language is an asset
- Proof of administered full-series Health Canada approved COVID-19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided
- Valid Canadian driver’s license and access to an insured automobile in good repair
- A satisfactory Vulnerable Sector Screening (Police Check)