Current jobs related to Specialist, Customer Relations Centre - Canada - Scotiabank
-
Client Relations Specialist
1 month ago
Canada Abstract Management Group Full timeCustomer-Centric Focus: At Abstract Management Group, we prioritize the consumer experience within the hospitality sector. Our Client Relations Specialists play a vital role in enhancing community engagement by promoting the products and services of our diverse clientele. As a Client Relations Specialist, you will contribute to crafting and delivering...
-
Client Relations Specialist
1 month ago
Canada Abstract Management Group Full timeAt Abstract Management Group, we prioritize the consumer experience within the hospitality sector. Our Client Relations Specialists play a vital role in enhancing community engagement by promoting the diverse offerings of our esteemed clients. In this position, you will contribute to crafting and delivering outstanding customer experiences. Whether it's...
-
Labour Relations Specialist
2 days ago
Canada British Columbia Institute of Technology Full time $105,653 - $145,272Job Title: Labour Relations SpecialistAt the British Columbia Institute of Technology, we're committed to fostering a positive and inclusive work environment. As a Labour Relations Specialist, you'll play a vital role in promoting a culture of respect, empathy, and collaboration among our employees, management, and union representatives.Key...
-
Labour Relations Specialist
1 day ago
Canada British Columbia Institute of Technology Full time $105,653 - $145,272Job Title: Labour Relations SpecialistAt the British Columbia Institute of Technology, we're committed to fostering a positive and inclusive work environment. As a Labour Relations Specialist, you'll play a vital role in promoting a culture of respect, empathy, and collaboration among our employees, management, and union representatives.Key...
-
Employee Relations Specialist
1 month ago
Canada, CA Fortive Corporation Full timeEmployee Relations SpecialistWe are looking for a detail-oriented and empathetic Employee Relations Specialist to join our MyHR Team. As an Employee Relations Specialist, you will play a critical role in managing, administering, and coordinating employee separation and offboarding activities. Your primary focus will be providing support to employees and...
-
Client Relations Specialist
1 month ago
Canada Techo-Bloc Inc Full timePosition OverviewWe are in search of an enthusiastic and results-driven individual who is committed to fulfilling our clients' needs, ensuring that every customer feels appreciated. You will oversee customer order inquiries from our distribution centers, collaborating with a team of dedicated and professional bilingual specialists.Key ResponsibilitiesManage...
-
Client Relations Specialist
1 month ago
Canada Techo-Bloc Inc Full timePosition OverviewWe are in search of a proactive and results-driven individual to enhance our customer engagement efforts and ensure that every client interaction is meaningful. You will oversee customer order inquiries from our distribution centers while collaborating with a team of skilled bilingual Specialists.Key ResponsibilitiesManage customer purchase...
-
Client Relations Specialist
1 month ago
Canada Hong Kong Full timePosition OverviewWe are seeking a dedicated Client Relations Specialist to enhance our customer service operations. This role is crucial in ensuring customer satisfaction and maintaining our corporate branding.Key ResponsibilitiesOversee the performance of hotline sub-teams, focusing on productivity, quality, and turnaround time to meet key performance...
-
Public Relations Manager, Ismaili Centres
1 month ago
Canada Ismaili Centres Full timePosition Overview:The Ismaili Centres are seeking a skilled Public Relations Manager to enhance our communications strategy. In this pivotal role, the selected candidate will oversee the development and implementation of a diverse range of initiatives, including digital outreach, exhibitions, and educational events. A primary focus will be on ensuring that...
-
Customer Support Specialist
4 days ago
Canada APF Marketing Full timeWe are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...
-
Employee Relations Specialist
1 month ago
Canada The Professional Institute of the Public Service of Canada Full timePosition Overview: The Professional Institute of the Public Service of Canada is seeking an Employee Relations Specialist for its National Policy Office. This role is crucial in providing expert guidance and representation on a variety of labour relations matters.Job Details: Employment Type: Full-time, 12-month term (35 hours per week)Union Affiliation: IAM...
-
Customer Support Specialist
2 days ago
Canada APF Marketing Full timeWe are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...
-
External Relations Specialist
2 months ago
Canada, CA WSP Global Inc. Full timeJob Description: WSP’s growing Canadian Transportation Systems Team WSP has an opportunity for you to join our team and become a strategic partner for our business activities. We are currently seeking a External Relations Specialist, who will report to the Senior Vice-President of External Relation and have a strategic role in effectively communicate the...
-
Client Relations and Cargo Specialist
1 month ago
Canada Accoravillage Full timeClient Relations and Cargo SpecialistAccoravillage is looking for a dedicated and enthusiastic Client Relations and Cargo Specialist to join our team. We are proud to foster a family-oriented, dynamic, and fulfilling work atmosphere. Our ideal candidate is safety-conscious and possesses a strong commitment to customer service excellence.As a prominent player...
-
Labour Relations Specialist
1 month ago
Canada The Professional Institute of the Public Service of Canada Full timeLabour Relations Specialist - National Policy Office (12 Month Term) Internal/External Division: National Policy Office Position Type: Hybrid with desk sharing Employment Term: Full-time, 12 month term (35 hours per week) Union: IAM local 3011 Competition ID: 24-53 The Professional Institute of the Public Service of Canada, a national union...
-
Client Relations Specialist
1 month ago
Canada Perimeter Aviation LP Full timePosition Overview: The Client Relations Specialist plays a crucial role in delivering exceptional and courteous customer support. This position involves assisting customers at the check-in counter and through telephone inquiries, ensuring that all interactions are handled with professionalism and efficiency while upholding the company's customer service...
-
Communications and Public Relations Specialist
1 month ago
Canada The Salvation Army Full timeAbout The Salvation ArmyMission StatementThe Salvation Army is dedicated to spreading the love of Jesus Christ, addressing human needs, and serving as a transformative force within our communities.Vision StatementWe aim to be an innovative ally, ready to share hope in times of adversity, fostering communities that are equitable and embody the love of...
-
Customer Support Specialist
4 days ago
Canada APF Marketing Full timeWe are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...
-
Customer Support Specialist
5 days ago
Canada APF Marketing Full timeWe are searching for a Customer Support Specialist to join our family. This highlymotivated individual would be responsible for maintaining existing client relations andmanaging their orders.About us:APF Marketing is a front runner in the promotional products industry with amanufacturing facility in Montreal and an established importing department...
-
Customer Support Specialist
3 days ago
Canada APF Marketing Full timeWe are searching for a Customer Support Specialist to join our family. This highly motivated individual would be responsible for maintaining existing client relations and managing their orders. About us: APF Marketing is a front runner in the promotional products industry with a manufacturing facility in Montreal and an established importing department...
Specialist, Customer Relations Centre
4 months ago
Requisition ID: 170122
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Specialist, Customer Relations Centre will have the opportunity to:
- Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic Funds products and services and assist customers (mainly Advisors and Associates) with resolution of issues regarding accounts and related transactions.
- Collaborate with members of the team and act as a liaison between clients and other Dynamic Centres of Excellence
- Analyze accounts, determine, and initiate appropriate follow-up and respond to customers’ needs.
- Strive to exceed qualitative and quantitative performance standards set by the department daily in an inbound call-center environment.
- Maintain familiarity with policies and procedures of the department and the Centres of Excellence.
- Work on special projects as required.
What’s in it for you:
- Be part of an industry recognized leader in the wealth management business.
- Be rewarded with our highly competitive compensation package, and
- Be a participant in a variety of community involvement programs.
Skills and Experience:
- College Diploma or an equivalent combination of education and work experience
- Bilingual in English and French
- University degree in Finance or related studies, a definite asset
- CSC/ IFIC certification definite asset
- Knowledge of MS Office
- Knowledge of industry databases (i.e. Ifast)
- Excellent customer service and communication skills
- Ability to work independently and cooperatively as a team
- Ability to listen, understand and handle customer inquiries, problems, or complaints in a timely manner
- Excellent organizational and analytical skills
- Good problem-solving and time management skills
- Excellent flexibility and change management skills
- Demonstrates interest to learn
Location(s): Canada : Quebec : Montreal || Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
