Receptionist

2 months ago


Calgary, Canada CASA Mental Health Full time

Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive.

**Job Details**

**Wage range**:$22.89 - $27.04 CAD Hourly
**Shift structure**:Monday to Friday, 7.25 hours per day
**Primary l**ocation**:CASA Calgary
**Union**: In-scope
**FTE**:1.0 FTE
**Status**:Permanent

**About the Role**
The Clinical Administration team supports the organization through direct and indirect assistance across clinical and business departments. The team also provides external, public-facing support to CASA patients and families through multiple avenues.

The Receptionist will:

- Create a welcoming environment through greeting children, adolescents and their families.
- Schedule return appointments for patients and makes appointment confirmation calls.
- Check in patients.
- Schedule and start Webex meetings.
- Answer the phone and respond to patient inquiries or direct calls to the appropriate area to answer questions.
- Receive, send and distribute interoffice couriers and external mail.
- Maintain a clean, safe and organized workspace.
- Ordering of PPE and other office supplies.
- Update demographic information in Electronic Medical Record.
- Scoring of Connors assessments.
- Perform additional duties as required.

**Qualifications**
- Completion of a Medical Office Assistant and/or Business Administration program is preferred
- Two years of related administrative experience in an office setting.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Proficient in Microsoft Office software.
- High level of accuracy with data entry.
- Attention to detail and ability to appropriately prioritize work.

**Conditions of Employment**

**Closing Date**:September 23, 2024

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