Lead Contents Field Technician

3 months ago

Coquitlam, Canada Canstar Restorations Full time

**Position Overview**

As a Contents Field Processing Technician, you will be making a difference in people’s lives by restoring their belongings after they have been damaged by a fire or flood. You will be restoring damaged property directly on site in peoples homes, or commercial buildings. This position is trusted to handle our customers’ possessions with care as they clean, deodorize, disinfect, protect, re-pack and store them until they can be taken back to their newly restored homes.

Wages between $20-22/hour.

***Duties and Responsibilities**
- _Contents_
- Identify which items are able to be restored and which ones are a loss
- Pack up items to be transported to the processing warehouse
- When the home or building is restored, return the items and put furniture back in place
- Be on site in a customers home to clean, disinfect, and restore contents
- Work with a motivated team in a safe and clean work environment
- Pack up contents with protection and care to avoid damage
- Follow procedures for cleaning structures and contents, and handling customers’ possessions
- Thoroughly clean smoke residue form contents and structures
- Provide post construction cleaning to prepare a house for occupancy
- Work with a motivated team to ensure a safe work environment
- _Health and Safety_
- Ensure that self and others adhere to Canstar’s health and safety practices and procedures
- Ensure good housekeeping is kept to perform work safely and efficiently
- Understand safety policies and protocols
- Ensure that self and others on site are wearing all required PPE, when required

**Who we are looking for**:
A personable and well-organized individual with outstanding customer service skills is a match made in heaven for a the Contents Field Technician. Experience working in a fast-paced environment focused on internal and external customer service will have you off on the right foot for this position. Other important attributes of a future Canstar are:

- 3+ years restoration experience
- 1+ years as a supervisor or lead
- Experience leading a crew in the field packing and inventorying content
- Experience with construction and final cleans
- Experience dealing directly with customers, adjusters and PM’s
- Ability to wear PPE for extended periods
- Valid drivers license
- Ability to do on call
- Available for out of town work when required, ie: Whistler and the Interior
- Experience with the Icat system an asset but willing to train
- Great attitude and easy to work with.
- The physical ability to bend, reach, lift 50lbs safely and repeatedly and stand throughout your shift
- A clean criminal record is required

**Company Overview**

Canstar is a Canadian restoration company, owned and operated since we opened in 1985. We have branches both in BC and in AB. Canstar focuses on helping people after experiencing a fire, flood or other structural trauma to their home/business.

We love taking part in community events and are pleased to help our furry friends by sponsoring the BCSPCA. We pride ourselves as being the best in the restoration industry by providing excellent service, prioritizing safety, and delivering a very high level of quality work to our customers.

We take good care of our team too We like to have fun and celebrate our success with things like popcorn Fridays and an annual visit to Playland for staff and their families

**Perks of working for Canstar**
- Competitive compensation and generous bonus structure
- Extended health and dental benefits for you and your family
- Great company culture and career advancement opportunities
- Industry-related Tuition Reimbursement (50% - 100% of tuition costs)

**Where**

Coquitlam, BC with travel throughout the Lower Mainland (mileage reimbursed). Job sites are mostly indoors.

**When**

This role is primarily Monday to Friday with shifts from 7:30 am - 4:00 pm, but may be called after hours for priority claims. This position also works in a loud environment with unsanitary contents. PPE may be required at all times.

***How to apply**

**_ Agencies_**_: Please do not contact us about this position._

**_ We celebrate equality and diversity in the workplace. Our commitment is to ensure equity in employment, and we affirm and welcome applicants from all backgrounds of race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, gender identity, gender expression, sexual orientation, and age, except as prescribed by law._**

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Keywords: cleaning, processing, contents, contents cleaning, contents processing, restoration, fire, flood, water damage

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