Office Administrator
6 months ago
**About us**
Northern Elm Assessment and Treatment is a small and growing mental health clinic. We are a supportive environment with the mission of providing safe, inclusive and strength-based services to folks across Ontario.
Our work environment includes:
- Relaxed and welcoming atmosphere
- Growth opportunities
- Safe, supportive and inclusive work environment
**Role overview**
We are seeking an Office Administrator who is creative, innovative, and eager to support a mental health clinic in reaching their goal of supporting folks in need of assessment and/or therapy services. As an Office Administrator, your role is pivotal in adding to a welcoming and warm environment and supporting the clinic as a whole.
**A day in the life**
- Report directly to the Office Manager
- Support the Office Manager in general administrative tasks
- Greet clients
- Work with the team to create a friendly, welcoming, and inclusive environment
- Collect initial client demographics
- Support in booking initial clinical consultations
- Assist clients in bookings of various assessment and therapeutic appointments
- Support in maintaining and coordinating clinician calendars
- Adhere to PHIPA guidelines and maintain client confidentiality
- Adhere to the clinic policies and procedures
- Support in other duties as assigned
**What you bring to the team**
- Excellent customer service skills, including answering telephone calls, greeting clients and responding to inquires
- Excellent organizational, time management and prioritization skills
- MS Office skills required, including Word, Excel, Outlook and PowerPoint
- Strong interpersonal and communication (verbal and written) skills
- The ability to work in a team environment and contribute to the overall success of the clinic
- A forward thinking and collaborative mindset
- Knowledge of the Jane App is an asset
- Evening support with flexibility for day shifts as needed
- A passion for supporting folks in their mental health journey
Northern Elm Assessment and Treatment is an equal opportunity employer. We embrace diversity and are committed to creating a barrier-free and inclusive work environment. We firmly believe that we all have a unique set of skills, experiences, backgrounds and perspectives that shape us and allow us the space to positively connect and benefit from one another.
**Please ensure you answer all screening questions through Indeed in order to be considered for this position.**
**Job Types**: Part-time, Permanent
**Salary**: $20.00-$22.00 per hour
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Application question(s):
- What is your experience interacting with folks who are seeking mental health supports?
- What is your comfort level interacting with folks who are seeking mental health supports?
- Do you currently reside in Ontario?
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (required)
Work Location: In person
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