Enrolment & Transfer Assistant

6 months ago

Edmonton, Canada NAIT Full time

Reporting directly to the Records and Transfer Coordinator, the Enrolment and Transfer Assistant is responsible for providing administrative, and clerical support to the Enrolment Management team in the Office of the Registrar. This includes supporting the Admissions, Records, Recognition of Prior Learning, Articulation and Transfer Units with a variety of administrative tasks throughout the academic cycle. The Assistant is accountable for the maintenance of various databases, such as Academic Tools, Tool Kit, Service Now, Alberta Council on Admission and Transfer (ACAT), etc. The Assistant is also responsible for fulfilling transcripts and parchment requests and managing all incoming mail.

NOTE: This position offers partial work-from-home flexibility, with some on-campus work required.

**Key Responsibilities**:

- Answer inquiries through Service Now, Jabber, and phone
- Maintain student records
- Prepare and distribute student records materials (ie transcripts, parchments)
- Monitor articulations inbox and fulfill course outline requests
- Database maintenance
- Assist with the maintenance and updates of transfer agreements
- Ensure that all Records, Admissions, and RPL-related forms are up-to-date on the shared drive, staff intranet, and nait.ca
- Provide administrative support to Admissions and Records and Transfer coordinators

**Skills & Abilities**:

- Computer and office skills, including proficiency with Microsoft Office Outlook, Word, Excel, Access and PowerPoint programs, Web-based meeting platforms as well as the ability to learn new software.
- Excellent oral and written communication skills in order to communicate effectively with contacts internal and external to NAIT
- An ability to work co-operatively in a fast team setting; organizational skills and a customer-service focus.
- Experience working with Campus Solutions and/or MyCreds software would be a significant asset

**Qualifications**:

- Completion of Grade twelve
- Related post-secondary certificate or diploma
- Minimum two years of office experience. Previous experience in a Registrar’s Office working with a student information database (i.e. PeopleSoft) is preferred
- Consideration will be given to an equivalent combination of education and experience

**Remuneration**: $44,256.94 - $57,140.72 annually, plus a comprehensive benefits package. (Classification - Administrative Support IV).
- This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement._

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

You can find the latest information on NAIT’s response to COVID-19 at nait.ca/covid19.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations

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