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Order Desk Clerk

4 months ago


Oakville, Canada Cloverdale Paint Inc Full time

_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 120 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._

Cloverdale offers a very competitive compensation package and strives to be The Place to Be not only for customers but employees as well. **Wage is negotiable based on experience.**

**WHAT WE OFFER**
- Company paid benefits - Medical, Dental and Vision
- Annual cost of living salary increases
- Profit-sharing Program
- Family Assistance Program
- Staff Discounts
- Comprehensive training
- A supportive and growth-oriented management team
- A great work environment with collaborative and caring colleague

**RESPONSIBILITIES**
- Answering retail and industrial customer inquiries by phone or electronically.
- Process customer orders, and address their feedback.
- Order office supplies, maintain inventory and perform general office duties as required.
- Assist in recommending products and solutions to meet customer’s needs and expectations.
- Entering orders and maintaining records in our POS system, as well as issue customer receipts.
- Coordinate customer and potential customer needs and expectations with sales reps, warehouse staff and manufacturing;
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)

**QUALIFICATIONS**
- At least 1 year of customer service experience is a must
- High level of commitment and organization
- Ability to manage requests and revisions from various sources
- Ability to plan, prioritize and organize tasks
- Able to do heavy lifting up to 60 lb regularly
- Current forklift license is an asset
- Self-motivated team player capable of managing multiple priorities in a rapidly changing environment
- Ability to communicate professionally and promptly with customers and team members

Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected

**Job Types**: Full-time, Permanent

**Salary**: $47,000.00-$52,000.00 per year

**Benefits**:

- Casual dress
- Commuter benefits
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Profit sharing
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you capable of standing for long periods of time?
- Are you capable of lifting up to 50 lb regularly?
- Are you available to work Monday to Friday from 7:30 am to 4:00 pm?

**Experience**:

- Customer service: 1 year (required)
- Paint/Coatings: 1 year (preferred)

Work Location: One location