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Parts Advisor

4 months ago

North Bay, Canada Northern Honda Full time

Northern Honda is looking for a **Parts Advisor**

**Job Duties**:

- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service.
- Answer telephone calls, indicate prices and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealerships guidelines.
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manager customer complaints and to resolve difficult Organized and pays attention to detail.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multi-task.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take self-initiative
- Must have drivers license and clean drivers abstract strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.

**Why Work for Northern Honda**:

- Won Honda Canada’s Green Dealer Gold Award
- The dealership is on course towards achieving zero net energy use and becoming more environmentally conscious. The Honda Green Dealer program extends well beyond fuel-efficient vehicles, and is designed to help plot a course in reducing the environmental impact of all operations.
- Winner of the Honda Driving Excellence Award 2017-2021 -The award is based on a wholistic approach to every aspect of the dealership including brand excellence, parts, service, sales, fixed operations, customer satisfaction industry training and more.
- Locally owned and built on family values
- Positive/Team oriented environment
- Potential for internal growth

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest