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Customer Service Representative

4 months ago

North Vancouver, Canada North Vancouver Recreation & Culture Full time

**Customer Service Representative**:
**Auxiliary**
**Competition #23035A**

North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for positive, enthusiastic and friendly people to deliver memorable experiences to our customers.

**WHY WORK FOR US?**
You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary and a great working environment.

**GREAT CUSTOMER SERVICE**
You will deliver excellent front line customer experiences by providing information to the public, providing program registration, collecting payments and assisting with related administrative responsibilities.

**ABOUT YOU**
You are a team player committed to community. You are reliable, responsive to customer needs and excellent at building relationships. You are courteous and effective with the public in providing information and assistance regarding programs, activities and community events. You enjoy working with a diverse group of people and embrace change and challenges.

**QUALIFICATIONS AND REQUIREMENTS**
Previous customer service training, experience, and cash handling experience is desirable. Knowledge of recreation registration software, MS Excel and Word would also be beneficial.

The pay for this unionized auxiliary position starts at $22.53 per hour with 12% in lieu of benefits and involves shift work that include days, evenings and/or weekends with no guarantee of hours.

**Closing** **Date: December 1, 2023**
- We thank all applicants, but advice only those selected for an interview will be contacted._

Education : Other trades certificate or diploma
Experience : Experience an asset