Employee Service Centre Benefits Representative

3 weeks ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:50972**

Come and be a part of the City of Edmonton's Employee Service Centre (ESC) dynamic team As a Benefits Representative, you'll be responsible for efficient benefits functions that support over 14,000 city employees throughout 8 different departments.

Working with a team of professionals, you will provide efficient solutions and services to the entire organization in a manner that focuses on accuracy, timeliness and exceptional customer service in a fast-paced environment, your day could include the following:

- Process and audit new hires and benefits administration for union and non-union employees
- Process and verify employee benefit changes and deductions; administer employee leave plans
- Process and ensure accuracy of pay and benefits documents for employee onboarding and transfers
- Provide interpretation regarding collective agreements, administrative policies and legislative changes
- Provide benefits information in accordance with Collective Agreements, third party processes and applicable legislation
- Create, maintain and inactivate permanent and temporary positions in the Human Resources Information System (HRIS)
- Process organizational structure and related cost centre changes
- Human Resources Information System (HRIS) projects and testing, as required

**Qualifications**:

- Completion of the twelfth (12) school grade
- Designation as a Payroll Compliance Practitioner (PCP), or a certificate in benefits administration or human resources administration from a recognized post-secondary institute or professional association
- Minimum 3 years related progressively responsible experience in end-to-end union benefits and/or employee transaction administration, including data reconciliation, in a large corporate environment

**Assets**:

- Experience with payroll system upgrades

**Skills required for success**:

- Relevant experience using PeopleSoft and SAP SuccessFactors (or similar HRIS software)
- Highly developed customer service skills and proactive problem-solving abilities, in addition to being able to manage multiple priorities with the ability to meet constant deadlines
- Ability to be an active and positive team player
- Proficiency in Microsoft Office: Word, & Excel and Google: Docs, Sheets & Gmail and organization charting software (eg. OrgPlus)
- Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
- Alignment to our Cultural Commitments
- Alignment to our Leadership Competencies
- Applicants may be tested

**Conditions of Employment**:

- Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton

**Work Environment**:

- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
- This position is eligible for the EDO program (Earned Day Off)

**_ Up to 1 temporary full time position for up to 18 months in accordance with article 18.02 of the collective agreement_**

**Hours of Work**: 40 hours per week, Monday - Friday

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

**Salary**: $28.274 - $35.482 (Hourly); $59,036- $74,086 (Annually)

**Talent Acquisition Consultant**: TD/MM

**IND 123**

**Classification Title**: ESC Representative

**Posting Date**: Nov 5, 2024

**Closing Date**: Nov 19, 2024 11:59:00 PM (MST)

**Number of Openings (up to)**: 1 - Temporary Full-time

**Union**: CSU 52

**Department**: Employee and Legal Services Division

**Work Location(s)**: Century Place, 20th Floor, 9803 - 102A Avenue Edmonton T5J 3A3

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