Front of House Supervisor
6 months ago
Front of House Manager
**Duties**:
- Oversee and manage all front of house operations, including customer service, staff supervision, and event coordination.
- Ensure excellent customer service by training and coaching staff on hospitality standards.
- Coordinate with kitchen and catering staff to ensure smooth food production and delivery.
- Manage inventory and ordering of supplies to maintain adequate stock levels.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Develop and implement strategies to increase sales and improve overall customer satisfaction.
- Schedule and assign tasks to front of house staff to ensure efficient operation of the establishment.
- Collaborate with other managers to plan and execute special events, banquets, or catering services.
Qualifications:
- Previous experience in a similar role within the food service industry is preferred.
- Strong knowledge of bartending techniques and beverage service standards.
- Excellent communication and interpersonal skills to effectively interact with customers, staff, and vendors.
- Proven leadership abilities with the ability to motivate and inspire a team.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills to address issues that may arise during operations.
- Proficient in computer systems for order processing, inventory management, and scheduling.
This is a salaried position with salary based on experience.
**Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.**
Supplemental pay types:
- Tips
Work Location: In person
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