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Room Attendant/housekeeping

4 months ago

Point Edward, Canada Four Points by Sheraton Sarnia Point Edward Full time

**Scope**:
Cleans hotel guest rooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction.

**Primary Responsibilities**:

- Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
- Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
- Reports needed repairs of unsafe conditions to supervisor.
- Responds to requests from guests, supervisors, or management in a timely and efficient manner.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys, and supplies issued each day.
- Reports lost and found articles to supervisor.
- Follows procedures for team cleaning and self-inspecting program.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

**Education/ Experience**:Basic reading, writing, and math skills are preferred. No experience is necessary.

**Skills**:

- Organizational skills
- Attention to detail
- Team work
- Problem solving

**Working Conditions**:

- Will be required to work weekends and holidays.
- Will be required to work in a fast pasted, stressful environment.
- Will be required to work with common household chemicals.
- May be asked to work overtime.

**Physical/ Cognitive Activities**:
Room Attendant

This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.

Since cleaning is the major responsibility of this position, Room Attendants spend a significant portion of their workday involved in the following: unlocking, opening, pushing, pulling, lifting, bending, and stretching.

The vast majority of the time is spent moving about the property in order to clean guestrooms, and this is usually accomplished by walking.

Communication skills are necessary some of the time in order to interact with hotel guests or staff.

In addition to operating a vacuum cleaner, Room Attendants typically lift and pull items weighing as much as 25 pounds and pull/ push up to 200 pounds.

Room Attendants will have the opportunity to used problem-solving abilities in a limited capacity.

Pay: From $16.55 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- On call
- Overtime
- Weekends as needed

Application question(s):

- Do you have a flexible schedule including weekends and holidays?
- Do you have an allergy or sensitivity to common household chemicals?
- Are you able to work overtime if asked?

Work Location: In person