Intensive Case Manager

5 months ago


North Bay, Canada Canadian Mental Health Association- North Bay and District Full time

JOB POSTING

Competition Number 2024-94

Union/Non-Union: OPSEU

Position: Intensive Case Managers - (ICM)

Status: Two (2) Casual

Program: Support Programs

Purpose:
Reporting to the Program Manager, the Case Manager will provide hands on assistance to clients in obtaining and maintaining housing stability, assisting clients in skills development, symptom management and providing emotional support to clients. As well Case Managers provide advocacy and make appropriate referrals to community agencies.

Education and training:

- Proof of successful completion of a post-secondary education in Social Services or Nursing and proof of registration with the Ontario College of Nurses (if applicable).

**Requirements**:

- A negative Police Vulnerable Sector Check
- A valid Class G driver’s license and proof of insurance
- Daily access to a reliable vehicle
- Current CPR certificate - level C or willingness to obtain
- Current Non-Violent Crisis Intervention (NVCI) training or willingness to obtain
- Current Applied Suicide Intervention Skills Training (ASIST) or willingness to obtain
- Able to lift at a minimum 20 lbs. from squatting to standing position
- Bilingualism (English/French) is an asset

**Experience**:

- Minimum 1 to 3 years of experience working with vulnerable populations, specifically adults living with a serious and persistent mental illness and/or acquired brain injury (ABI) and/or Addictions and/or complex healthcare needs providing assessments and rehabilitation services
- Experience working in a community setting and working knowledge of community resources

Knowledge/Skills/Abilities:

- Basic working knowledge of computer software
- Ability to work cooperatively and independently with mínimal supervision and as part of a team
- Effective problem solving and decision-making skills
- Proficiency in managing challenging behaviours
- Excellent interpersonal/verbal/written communication skills
- Ability to maintain confidentiality as per PHIPA (Personal Health Information Protection Act)
- Working knowledge of the Mental Health Act, Residential Tenancy Act and the Health Care Consent Act
- Knowledge/experience using the principles and practices of psychosocial rehabilitation

Personal Suitability:

- Commitment to continuous learning
- Demonstrated positive work record and good attendance
- Demonstrated commitment to client and family-centered care
- Willing to work flexible hours; days, evenings, weekends, and holidays

**Shift**: Days, evenings, weekends, and holidays

**Job Type**: Casual

Pay: $23.83-$29.03 per hour

Schedule:

- Day shift

Work Location: In person


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