Service & Warranty Technician

3 weeks ago

Etobicoke, Canada Beedie Full time

**Who We Are**

**Since 1954, Beedie has combined innovation and craftsmanship to bring new possibilities to life. Today, we are one of Canada’s largest industrial and residential developers, having completed more than 35 million square feet of new development across BC, Alberta, southern Ontario, and Las Vegas, Nevada. With multiple industrial projects currently under construction and 9 projects totaling over**
**1.5M**
**SF currently in development across the GTA, Beedie is looking for talented individuals to join our growing Ontario team as we continue to build for good.**

**At Beedie, we foster talent, encourage innovation, and reward success. We’re always looking for like-minded people to join our team and share our passion for doing the best work of our lives. Our approach is simple: we work hard, we have fun, and we make a difference. And, we’ve been recognized as a top employer provincially and nationally. Our people are the heart and soul of our organization. If you are passionate, hardworking, ambitious, and want to be part of a dynamic and growing company that will take your career forward, join us.**

As one of Canada’s largest private industrial developers, Beedie is excited to be growing our Toronto team We are currently seeking a Service & Warranty Technician to join our expanding team managing various Beedie projects.

**Responsible for**:

- Coordinating and conducting pre-delivery deficiency inspections with the contractor and Beedie Construction.
- Represent Beedie on delivery walkthroughs with tenants and purchasers of industrial leasehold and condo properties in compliance with the Beedie Service and warranty program;
- Conduct inspections of finishes and coordinate service repair and warranty work, ensuring customer satisfaction;
- Coordinate and complete repairs/deficiencies of industrial leasehold and condo developments;
- Liaise with customers and clients to provide an industry-leading experience

**Key Responsibilities**:

- Be responsive to purchaser/tenant calls, enquiries and service requests throughout the different phases of the building construction, interim occupancy/fixturing, and during the warranty period.
- Conduct pre-walks of industrial spaces with Construction General Contractor to identify deficiencies and coordinate resolution of same in preparation for purchaser/tenant walkthroughs
- Create, update and manage deficiency lists with the General Contractor.
- Coordinate with General Contractor or Subtrades and review repairs performed to ensure they are completed to Beedie standards, and required timeline, provide regular updates to customers.
- Meet with purchasers/tenants to orient them to their new space and its systems, identify any outstanding deficiencies and coordinate resolution of same
- Complete service requests, primarily at year-end as part of the first-year warranty
- Review of exteriors and common areas with Construction and General Contractors to identify any deficiencies
- Review properties and tenant spaces and complete building inspection reports
- Perform and coordinate maintenance and upkeep of existing leasehold and condo units within our inventory
- Complete repairs of deficiencies as directed by Manager.
- Compile accurate estimates on immediate repairs/maintenance issues and for future capital planning
- Ensure seasonal trades (Landscaping/snow removal etc.) complete contractual obligations.
- Keep tenants informed on timing of maintenance issues and or repairs
- Prepare appropriate service request paperwork and submit in a timely manner
- Assist in drawing review process and share “lessons learned” with development and construction teams.
- Display accountability, an ability to follow through to completion
- Establish and maintain positive relationships with purchaser and tenant representatives
- Suggest and make recommendations for process and design improvements
- Represent the Company in a professional, courteous manner

**Desired Skills and Experience**:

- A minimum of 10 years of relevant customer service experience
- A technical Diploma, relevant Degree, or skilled trade designation
- Knowledge of the construction industry with a focus on mechanicals and interior finishing/details
- Ability to complete minor repairs and deficiencies directly
- Read and interpret blueprints and building plans
- Level 1 first aid is an asset as is boom/scissor lift and fall protection training
- Proven ability to provide consistent and exceptional customer service
- A good listener with strong written and oral communication skills necessary to represent the company in a positive, professional manner
- Strong work ethic, attention to detail, and excellent organizational skills
- Able to work equally well either within a team or independently with mínimal supervision.

**We value your interest in Beedie. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they

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