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Claims Rep Ii

4 months ago

Winnipeg, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We’re looking for a **Claims Rep II - Property Subrogation** to join our growing team in the West

As a Claims Rep II - Property Subrogation, your work will have a big impact on the investigation, negotiation, and settlement of property subrogation claims. You will provide quality service and ensure prompt and equitable recovery of claims in line with corporate policies and standards.

**What you’ll do here**:

- Investigate losses with moderate complexity. Ensure prompt and equitable recoveries in line with our corporate policies and standards.
- Develop action plans for conducting investigations by determining necessary contacts, collection feasibility, and/or legal action.
- Analyze and document the claim by collecting and securing appropriate reports and statements from customers, witnesses and any other parties or experts to determine damage, liability, and opportunity for recovery.
- Negotiate with third parties, lawyers, and insurers to settle claims.
- As required, attend court proceedings or hearings to provide information on claims.
- Provide quality customer service to external or internal customers.
- Answer queries relating to investigations and the claims process.
- Maintain effective communication channels with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues.
- Maintain productive business relationships with service providers and monitor performance to ensure compliance with professional and corporate standards.
- Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
- Other duties as assigned.

**What you bring to the table**:

- University degree or college diploma and/or equivalent combination of business experience.
- Minimum 2 years property, casualty and/or subrogation claims handling experience.
- Excellent written and verbal communication skills.
- High attention to detail and critical thinking abilities.
- Strong time management skills.
- Knowledge of litigation processes considered an asset.
- Completed or working towards a Chartered Insurance Professional (CIP) designation considered an asset.

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**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.