Concierge/security Guard

4 months ago

Toronto, Canada Synergy Protection Group Inc. Full time

Synergy Protection Group Inc. is looking for experienced and dedicated Concierge Security Guard to join our exciting, hard working and growing team in Toronto, Ontario

**Job Status: Full-time & Par-time Permanent**

Synergy Protection Group Inc. is looking for an honest and professional individual to join our team. This is an opportunity to interact with people daily and take pride in keeping them and our building safe and secure. The on-duty Security personnel is often the first person that people come into contact with as they begin their workday or visit of our facility. We’re looking for someone with a friendly attitude who can represent our organization well while focusing on its security.

**Currently we have 2 openings**

**1. Monday: 16:00 - 00:00, Friday: 00:00-08:00,**

**Saturday & Sunday - 00:00 - 12:00, (FT)**

**2. Saturday & Sunday (12:00 - 00:00) Part Time**
- Manage access to the facility by verifying credentials, issuing visitor badges, and ensuring that only authorized individuals are permitted entry.
- Dealing with fire alarm, trespassing situation.
- Good idea about Alarm monitoring system
- Enforce security protocols and procedures related to access control.
- Serve as the first point of contact for clients, visitors providing a welcoming and professional atmosphere. Assist with inquiries, directions, and any other assistance required in a courteous manner.
- Respond promptly to emergencies, including but not limited to medical incidents, fires, and security alarms. Take appropriate action to mitigate risks, evacuate the premises if necessary, and coordinate with emergency services.
- Document all security-related incidents, disturbances, or violations in detailed reports. Collect evidence, gather witness statements, and provide accurate information to law enforcement or management as needed.
- Collaborate effectively with other security personnel, facility management, and external stakeholders to ensure a coordinated approach to security operations. Communicate relevant information and updates to relevant parties in a timely manner.

**Requirements**:

- A valid Ontario Security license
- 2 year of Security Experience
- Excellent verbal and written communication skills
- Strong interpersonal, verbal, and written communication skills
- Excellent customer service skills
- Can stay alert at all times
- Ability to respond well to emergency situations

**Why become a part of Synergy family?**

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

**Perks we offer**:

- We are all about our people and we show it
- Competitive pay and comprehensive benefits
- Extended benefits after completion of 1 year of employment
- Provide free training such as Use of force, Non-violent crisis intervention, Mental Health First Aid, Report writing etc.
- Responsive management team
- Accommodate to your flexible schedules
- Continuous coaching and support
- Promote diversity through employee engagement
- Provide growth and development opportunities

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- 10 hour shift
- 12 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (required)
- concierge: 2 years (required)

Licence/Certification:

- Ontario Security Guard Licence (required)

Work Location: In person

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