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Csr - Customer Service Representative

3 months ago

Parksville, Canada Pizza Pizza Limited Full time

Overview:
**Responsibilities**:

- Oversee daily operations of the retail store
- Supervise and motivate staff to achieve sales targets
- Train new employees on sales techniques and product knowledge
- Monitor inventory levels and coordinate restocking activities
- Handle customer inquiries, resolve complaints, and ensure high levels of customer satisfaction
- Implement strategies to increase sales and meet budget goals
- Utilize POS systems for transactions and reporting
- Conduct regular performance evaluations for team members

**Requirements**:

- Proven experience in retail sales and supervising roles
- Strong negotiation skills and ability to price products effectively
- Excellent customer service skills with a focus on building customer relationships
- Proficiency in budgeting and sales management techniques
- Ability to lead and develop a team to achieve objectives
- Familiarity with POS systems and inventory management software

Preferred Skills:

- Knowledge of merchandising principles
- Experience in creating sales reports and analyzing data
- Ability to implement marketing strategies to drive sales growth

**Job Types**: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Cooking: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Food Handler Certification (preferred)
- Food Safe, SafeCheck, Food Handler or equivalent (preferred)

Work Location: In person

Expected start date: 2024-06-20