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Food Service Supervisor

3 months ago

Bridgetown, Canada Mountains and Meadows Care Group Full time

**Position Scope**:
Under the direction of the Manager of Support Services and in coordination with the Registered Dietitian, the Food Service Supervisor: supervises frontline employees, oversees daily operations including catering functions, and coordinates meal service delivery while maintaining a culture of safety. As part of the leadership team, the Supervisor helps ensure efficient and fiscally responsible foodservice operations and represents MMCG’s Resident Centered Care Philosophy.

**Primary Responsibilities / Duties**:

- Supervise the preparation and delivery of resident meals, snacks and catering events
- Prepare schedules and monitor employee attendance; replace staff as needed based on collective agreements
- Payroll functions
- Oversee implementation of quality controls to ensure safe, high quality foodservice operations
- Food safety audits to comply with provincial health and safety regulations
- Food product and supply ordering; receiving, storage and inventory control
- Menu development and adjustment as needed; maintenance of standardized recipes
- Creation and revision of standard operating procedures
- Employee education and guidance on: food safety, cleaning, and food preparation procedures
- Orientation of new staff to department, facility, organization
- Obtain stakeholder feedback and incorporate resolutions to ensure a positive mealtime experience
- Other related duties and administrative functions as required

**Qualifications**:

- Completion of a recognized course in Food and Nutrition Management or post-secondary degree in nutrition
- Completion of Food Handlers Course and WHMIS
- Experience in a food service environment or leadership and operations required
- Experience in a health care setting and unionized environment required
- Experience with scheduling processes in a unionized environment
- Possess a high degree of self-direction, motivation, and team building skills
- Demonstrated leadership abilities and experience coaching in a unionized environment
- Demonstrated judgement, problem solving and decision making skills
- Demonstrated written and oral communication skills
- Demonstrated accountability (fiscal, quality improvement, food safety, effective use of food resources, policy implementation/creation of supportive environments for dining)
- People focused; demonstrated ability to build internal and external collaborative relationships; ability to obtain and respond to stakeholder needs
- Knowledge of and experience in the provision of foodservice that supports person-centered care
- Demonstrated conflict resolution skills and positive change management orientation
- Demonstrated collaboration and teamwork skills
- Commitment to continuous quality improvement and innovation
- Ability to prioritize, organize and manage time in a fast paced environment
- Ability to work outside a set schedule/beyond normal working hours as required

**Hours of work**
- Various 8 hour shifts, occasional weekends required
- Temporary position. Position may end before the term expires

**Salary**
- Remuneration based on experience
- Pension and benefits

We provide a home-like environment for residents, which includes plants and animals. MMCG provides care for residents 365 days a year, including holidays, evenings and weekends.

Staff persons are expected to display good judgement in working with residents, staff and volunteers and to present an attitude of respect and cooperation. Empathy and understanding are to be shown toward residents at all times.

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-04-10