IT Technician

Mission Want to be a catalyst for change? As an IT Technician at Soucy Techno, you will ensure that IT systems run smoothly and provide technical support to your clients to guarantee the availability, efficiency, and security of operations. In an environment where every voice counts, your passion for innovation and expertise will have a direct impact on our success. Join us for a career off the beaten path, allowing you to go even further In this position, you will have the opportunity to: Install, configure, and maintain computer equipment and software Provide technical support to computer users ranging from level 1 to 3 Assist in resolving issues related to systems, networks, and applications Apply IT security measures, including updates Manage and maintain the IT inventory Participate in system optimization and technological process improvement Collaborate with other departments to deploy new IT tools and solutions Participate in the acquisition of IT supplies Do you see yourself in this role? Apply to join our IT team Profile With the following skills and qualities, you will be successful in this role: DEC in computer science Proficiency in operating systems (Windows) Basic knowledge of command line languages (PowerShell) Knowledge of networks Experience in technical support and hardware and software troubleshooting Ability to install, configure, and update equipment and software Independent, good team spirit, and ability to adapt to change Strong focus on internal customers (users) and understanding their needs Skills in complex problem solving, critical thinking, and analysis Good work ethic And these assets will strengthen your impact: Intermediate level of spoken and written English Knowledge of Microsoft products Benefits designed to take you far A flexible program that meets your needs (flexible hours, compressed schedule, teleworking, and more) Group insurance with plans that adapt to your reality An RRSP with employer contributions for solid finances An Employee and Family Assistance Program (EFAP) and access to telemedicine services for a helping hand when you need it And even more A life outside of work thanks to leave for illness, personal needs, or family reasons Social activities to connect with your coworkers Support for your development to advance your career A healthy and safe environment and a health committee to ensure your well-being on a daily basis