OS&D Clerk
6 days ago
Join a winning team with stability, security and coast-to-coast opportunities
Fastfrate Group is one of Canada’s leading transportation companies, from coast to coast. Our well-established and extensive network is always expanding with new facilities and services; that means we are always on the lookout for the right people to help us grow.
We are actively seeking applications to fill positions in administration, technology, sales, operations, customer service, material handling, driving and more.
A continuous improvement environment where all ideas are explored
Pension plan
This position has the requirement to be in-office to support our driving force.
As a key member of our team, the Administrator plays an essential role in managing billing processes, tracking daily metrics, and ensuring timely and accurate reporting. This position also involves processing payments, maintaining positive customer relationships, and delivering excellent customer service via email, phone, and in-person interactions.
They will work closely with other team members to support efficient office operations and customer satisfaction through dependable and timely service. This is an excellent opportunity for someone looking to grow their administrative expertise and contribute to a supportive, dynamic team environment.
Manage billing processes efficiently and accurately.
Track and report daily metrics, ensuring timely and precise data collection.
Deliver exceptional customer service through email, phone, and in-person interactions.
Respond to phone calls and emails with professionalism and courtesy.
Build and maintain positive relationships with customers.
Handle filing, photocopying, and printing to support office operations
Shift Hours - Monday - Friday (8:00am - 4:30pm)
Proficiency in Microsoft Office Suite and strong general computer skills.
~ Excellent communication skills, including professional phone etiquette.
~ Accurate and efficient data entry skills.
~ Ability to manage high volumes of data and maintain composure under demanding workloads.
~ A supportive team member open to cross-training in various office functions.
~2-5 years prior experience in an administrative or office role required.
If you are looking to join a premier transportation company and become an integral part of results oriented team who constantly challenge themselves to elevate the experience for our customers and for each other, the role of Clerical Clerk may be right for you.
No phone calls, please. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples.
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