Senior Change Management Consultant

4 weeks ago


Toronto ON, Canada CCI- Computer Consultants International, Inc. Full time

Candidates MUST be authorized to work in Canada / hold a valid work visa. CCI does not sponsor work visas. Responsibilities: Work with organizations, by providing expertise, consultative advice, guidance and coaching. to build knowledge and expertise of change management principles, methodologies, and tools. Help leaders and teams enhance their capabilities to understand how change impacts people. The reasons why people resist change and how to support people as they transition through change Be an active and visible coach to support leaders, partners and stakeholders in their role as change champions Partner and work collaboratively with key roles such as project managers, business analysts, process improvement specialists. change consultants and leadership to integrate change practices at all levels of the organization Develop and implement change management strategies, plans and framework Lead, develop, implement and/or provide input in the development of communication plans, sponsor roadmaps, stakeholder assessments, training plan, and resistance management throughout the lifecycle of the project Leads stakeholder management, including identification and analysis of key stakeholders, and the development of stakeholder engagement strategies Ensure the alignment of change management activities with participating stakeholders to remove change barriers. Mandatory Skills Requirement: Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives. Ability to develop and implement change strategies in multi-stakeholder environments, aligned with enterprise IT goals. Ability to create and execute multi-year change roadmaps for the business stakeholders Experience developing communication plans and craft clear, compelling materials (e.g., decks, newsletters, FAQs) for diverse audience, including executive-level communications, able to present complex ideas clearly and persuasively. Experience conducting workshops, briefings, and training sessions Note: This is a hybrid assignment and requires working a minimum of 3 days per week (subject to change) onsite and 2 days from remotely. Experience and Skill Set Requirements: Evaluation Criteria) Change Management Strategy and Execution Expertise - 50% Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives. Experience supporting digital transformation, e.g., enterprise platform onboarding projects. Ability to develop and implement change strategies in multi-stakeholder environments, aligned with enterprise IT goals. Proven success in driving adoption and minimizing resistance in complex environments Experience conducting stakeholder impact assessment and readiness evaluations Ability to create and execute multi-year change roadmaps Stakeholder Engagement and Communication Skills - 30% Strong facilitation and interpersonal skills Ability to build trust and consensus among diverse stakeholders including technical and non-technical audiences, e.g., ministries, clusters, and governance bodies. Experience developing communication plans and craft clear, compelling materials (e.g., decks, newsletters, FAQs) for diverse audience, including executive-level communications, able to present complex ideas clearly and persuasively. Experience conducting workshops, briefings, and training sessions Experience in developing and maintaining effective partnerships with leaders and stakeholders, gather organizational information, and provide strategic advice and coordination. Governance, Performance Measures and OPS Context - 20% Experience supporting complex multi-organizational governance structure, and executive approval processes. Experience developing KPIs and metrics to assess change effectiveness Ability to conduct post-implementation reviews and lessons learned for continuous improvement Familiarity with Ontario Public Service (OPS) or similar government environments, including understanding of regulatory compliance service delivery contexts.



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