Customer Care Representative
3 weeks ago
About Us Park & Fifth is a women-led, locally founded business creating modern pieces for life's most memorable moments. We believe in a workplace that empowers everyone and nurtures talent. Mutual respect, curiosity, collaboration, and clear communication are at the heart of what we do. If you are kind, team-oriented, and passionate about delivering an exceptional customer experience, we'd love to have you join our growing team Position Details Schedule: Monday – Friday, 9:00 AM – 5:00 PM Compensation: $50,000 – $53,000 annually Benefits: Healthcare coverage through Equitable Life Vacation: 3 weeks paid vacation per year Perks: 60% employee discount, free seasonal product Location: On-site at HQ (Vancouver) with opportunity to work 1 remote day per week About the Role As a Customer Care Associate, you'll play a key role in providing exceptional service to our customers - whether that's helping a bride with her order, answering questions online, or resolving an issue with care and professionalism. We're looking for someone who is customer-focused, organized, and able to work independently while also collaborating with a small, supportive team. Ticket volume can vary, so flexibility and adaptability are important. Roles and Responsibilities Customer Interaction Respond to customer inquiries via email, chat, and virtual fittings Handle escalated concerns with professionalism and empathy Manage tickets efficiently to ensure resolutions within 24-48 hours Build lasting relationships through clear and caring communication Team Support Mentor and support junior associates as the team grows Assist with onboarding and training new team members Problem Solving & Communication Investigate and resolve customer issues promptly Collaborate with internal teams to address recurring concerns Respond to customer reviews on Google and other platforms Track and share trends or feedback with management Quality & Product Knowledge Maintain expert knowledge of Park & Fifth products and policies Ensure all customer interactions reflect our brand values and standards Follow up with customers after virtual fittings or orders to enhance their experience What We're Looking For Strong written and verbal communication skills Compassionate, professional, and customer-focused Highly organized and detail-oriented Comfortable working both independently and collaboratively Adaptable to changing workloads and priorities Interest in the bridal or fashion industry is a plus To Apply: Please email hailey.bujold@parkandfifthco.com with your resume and a short cover letter telling us why you'd be a great fit for our Park & Fifth team. We look forward to hearing from you
-
Customer Care Representative
5 days ago
Vancouver, Canada Sonova Full timeVancouver, Canada Customer Care Representative - 158976 - Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at **Connect Hearing** as a **Customer Care...
-
Customer Care Representative
3 weeks ago
Vancouver, BC, Canada Park & Fifth Full timeAbout Us Park & Fifth is a women-led, locally founded business creating modern pieces for life’s most memorable moments. We believe in a workplace that empowers everyone and nurtures talent. Mutual respect, curiosity, collaboration, and clear communication are at the heart of what we do. If you are kind, team-oriented, and passionate about delivering an...
-
Customer Care Representative
3 weeks ago
Vancouver, BC, Canada Park & Fifth Full timeAbout Us Park & Fifth is a women-led, locally founded business creating modern pieces for life’s most memorable moments. We believe in a workplace that empowers everyone and nurtures talent. Mutual respect, curiosity, collaboration, and clear communication are at the heart of what we do. If you are kind, team-oriented, and passionate about delivering an...
-
Customer Care Representative
2 weeks ago
Vancouver, Canada AMS Association Management Services NW Full timeTitle: Customer Care Representative Location: Vancouver, WA Salary: $18-20/hr Schedule: Monday through Friday, 8:25am to 5:30pm Are you ready to be the friendly voice and welcoming face of our dynamic team? Do you thrive in a fast-paced environment, excel at multitasking, and pride yourself on delivering exceptional service? Then we want to hear from you! As...
-
Customer Care Representative
1 week ago
Vancouver, Canada Amacon Full time**About Us** Driven by a passion for detail and a tradition of excellence in design and architecture, Amacon is recognized as one of Canada’s most influential real estate development and construction firms. With five decades of development and construction expertise, a precise level of design and craftsmanship is evident in all the homes and commercial...
-
Customer Care Representative
1 week ago
Vancouver, Canada Bosa Properties Full timeAbout The Company: Bosa Properties Inc. (“BPI”) is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000...
-
Customer Care Representative
1 week ago
Vancouver, Canada Connect Hearing Full timeVancouver, CanadaCustomer Care Representative **Why Join Our Team** - We're growing! Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands.- Within a learning culture, you are empowered to be your best every day. We are committed to cultivating a diverse...
-
Customer Care Representative
1 week ago
Vancouver, Canada Bosa Properties Inc Full timeBosa Properties Inc. (“BPI”) is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000 homes that are built...
-
Customer Care Representative
1 week ago
Vancouver, British Columbia, Canada Bosa Properties Full time $61,406 - $84,620 per yearAbout The CompanyBosa Properties Inc. ("BPI") is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000 homes...
-
Customer Care Representative, Construction
3 days ago
Vancouver, Canada Amacon Full time**About Us** Driven by a passion for detail and a tradition of excellence in design and architecture, Amacon is recognized as one of Canada’s most influential real estate development and construction firms. With five decades of development and construction expertise, a precise level of design and craftsmanship is evident in all the homes and commercial...
