Regional Manager, Distribution Operations Quebec

Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d'auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered. Reporting to the Director, Distribution and Operations, the Regional Manager, Distribution Operations and his team will be responsible for maintaining the efficient operations of the main distribution center in Montreal, as well as managing regional distribution operations in Quebec. The incumbent will organize, manage, and control all operations of the Montreal Distribution Center (DC) , which delivers parts to 13 warehouses in Ontario, Quebec, and the Atlantic provinces. The incumbent will use, monitor, develop, and analyze a suite of KPIs to ensure optimal operations of the Montreal DC, and will implement continuous improvement initiatives to constantly increase the efficiency of the Montreal DC, as well as the 3 Quebec warehouses (Montreal, Boucherville, and Quebec City) by optimizing financial, physical, systemic, and human resources. The incumbent will be required to establish clear, achievable, and ambitious daily, weekly, and annual objectives for their direct reports, both at the DC and regional levels. His modern and agile leadership, seasoned skills, and highly collaborative spirit are essential to excel in this role, carefully balancing DC operations and oversight of the Quebec region, while collaborating with internal and external partners, suppliers, and customers. He is at all times a true ambassador of Belron's values and will promote a culture of continuous improvement, employee engagement, collaboration, and teamwork, with a customer-centric mindset. Our motto: the right windshield, at the right time, in the right place, and at the right price. Responsibilities: • Understand and improve the Montreal Distribution Center's operations by monitoring, improving, and analyzing key performance indicators in the supply of 13 warehouses in Eastern Canada, which in turn must timely supply inventory to a network of service centers (corporate, franchised, and independent stores): o Participate in the development of optimization strategies for the Montreal DC and the improvement of standardized operational and business processes. o Continuously improve the Montreal DC's financial performance by establishing budgets, labor requirements, expenses, and other performance metrics. o Ensure inventory accuracy across the distribution network. Responsible for optimizing all deliveries and routes to achieve the most efficient distribution while minimizing costs. Minimize all damages, breakages, inventory shortages, and returns for all warehouses in Quebec and the Montreal DC. Closely manage inbound logistics from the various supply entry points (port, rail, or road) in collaboration with the Supply Chain, Transportation, and Logistics team to minimize the impact on receiving for the Montreal DC. Must research, manage, and minimize the use of outside storage by leveling the reception of supplier arrivals. Be actively involved in the Quebec region's performance in terms of wholesale distribution to corporate and franchise service centers, as well as sales to Independent Service Providers (ISPs). Act as the point of contact when the ISP or Sales reports delivery opportunities or issues in Quebec. Provide leadership and motivation to all employees under his/her responsibility in a positive and collaborative atmosphere. Plan, organize, and supervise the workforce of the Montreal DC, the Montreal virtual warehouse, as well as the Quebec City and Boucherville warehouses. Manage, supervise, and coach a team of supervisors/managers to manage the Montreal distribution center or warehouses. Indirectly manage and optimize the work of a team of customer service representatives who support the entire Quebec region. Inspire, develop, and engage a diverse and skilled team while developing and building tangible development plans, training programs, coaching, and succession plans. Establish a high-performance culture based on productivity, teamwork, quality, precision, and customer focus, as well as employee health, safety, and well-being. Key Qualifications and Competencies: University degree in industrial engineering, supply chain management, or operations management (Business/Commerce). Approximately 15 years of experience in the distribution sector, including approximately 10 years in supply chain and wholesale operations with increasing levels of responsibility. Experience in a similar position within a national organization (a definite asset) Knowledge of transportation and logistics Advanced proficiency in MS Office, particularly Excel (advanced) Experience with warehouse management systems (Optimiza, Gaines, Oracle) Excellent communication skills in English and French, both spoken and written. Operational expert and natural organizer who connects the strategic plan to field operations and employees. Proven leadership and strong talent management skills Possess excellent strategic skills, a clear sense of priorities, a clear team spirit, and a customer focus (internal and external) Ability to interact with all levels of the organization Be recognized for your skills as a change agent Why Belron Canada allows you to be the best of yourself: You'll see the results of your work and have the opportunity to try new avenues. You'll have access to the best practices of a vast international community. No more unpredictable schedules and long work hours We have personal lives ourselves, and we understand that you do too. Our comprehensive benefits package starts on your first day of work. We're a growing organization where opportunities for advancement, training, and skills development are abundant. We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members. Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees. Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate. If you value your career as we value our employees and our customers, there's no better time to join Belron Canada and #BringOutYourBest with us