Head of Infrastructure

COMPANY OVERVIEW Nulogy is a technology company with a vision of greater collaboration and agility within the supply chain. Nulogy’s software platform enables Consumer Packaged Goods (CPG) companies and their contracted (external) network of manufacturers and packagers to reduce waste, reduce costs, and better serve their customers. Nulogy’s technology is currently being leveraged within the world’s leading CPG organizations (including brands like Colgate-Palmolive, L’Oréal, and P&G) and has become synonymous with best‑of‑breed supply chain solutions. Nulogy has grown rapidly over the last decade, and the company is proud to be recognized with a variety of awards including Canada’s Top Small & Medium Employers, and Food Logistics Top 100 Software Provider and Canada’s Most Admired Corporate Culture. Nulogy has also received multiple awards for company culture including most recently Canada’s Top Small & Medium Employer award 2024, Great Place to Work 2025 & Greater Toronto’s Top Employers for 2025. By joining Nulogy, not only will you be joining a fantastic culture of capable and motivated individuals, you'll also be joining a team that is solving challenging problems everyday with the potential to make a global impact. YOUR MISSION As the Head of Infrastructure, you will define and execute the strategic vision for Nulogy’s cloud infrastructure and production operations. You’ll ensure our systems are highly available, scalable, and secure to support our customers’ mission‑critical supply chain operations. You’ll lead a team of Site Reliability Engineers, collaborate with Product Development teams, and continuously improve how we build, deploy, and operate our applications. KEY RESPONSIBILITIES Ensure high availability of Kubernetes‑based platforms; lead incident response and disaster recovery readiness. Define and execute the roadmap for scalability, performance, and cost optimization across all infrastructure layers. Improve our DR architecture and orchestrate regular DR drills. Provide recommendations for cost reduction (in AWS), as well as making valuable contributions to identifying and addressing scalability issues with the platform as a whole. Recommend security enhancements for triage/risk assessment. Oversee CI/CD pipelines, build environments, and monitoring systems to maximize developer productivity and deployment quality. Maintain and improve the structure of all of Nulogy’s infrastructure as a code (e.g. Terraform, Cloudformation, Helm). Propose projects that provide value and improve infrastructure and practices. Participate in team on‑call rotation. Write and maintain documentation such as reference, how‑to guides, architectural decision records and tutorials. Foster a culture of reliability engineering, automation, and continuous improvement across Infrastructure and Development teams. KNOWLEDGE, SKILLS & ABILITIES Expert level proficiency in AWS (particularly EKS, RDS, S3, Kafka, GuardDuty, in addition to general service agnostic principles). Expertise in Kubernetes support and maintenance, both the cluster/infrastructure itself as well as all manner of work to assure optimum pod health. Expertise of tactics to sustain optimal performance of relational databases such as PostgreSQL or MySQL. Developer tooling (shell scripting, optimizing local developer environments, etc.). Aptitude for working in a mission critical computing space (i.e. being methodical, data driven and detail oriented). Expertise in security best practices (e.g. OWASP, etc.). Expertise in building CI/CD pipelines (currently Buildkite). Expertise in working with infrastructure as code (e.g. Terraform), including best practices and configuration maintenance. Experience in audited environments such as SOC2, ISO27001, etc. EDUCATION & EXPERIENCE A degree in computer science or equivalent is preferred, but we will also consider candidates that meet the experience requirements listed above. Nulogy embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage everyone to apply. #J-18808-Ljbffr