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Product Specialist
4 months ago
Healthy Planet is looking for an experienced Product Specialist to assist with the sales and operations of Healthy Planet. The successful candidate will be responsible for demonstrating and explaining products, methods or services while processing sales quickly, accurately and efficiently. This position is perfect for a team player who has a strong background in holistic health, nutrition, health and wellness, customer service and is passionate about living an active lifestyle
Responsibilities
Engage in meaningful conversations with customers and deliver exceptional customer service
Drive sales to achieve the required daily, weekly and monthly targets
Work well in a team environment and use available resources to ensure that the customer and store expectations are met
Provide customers with relevant information, products and guidance (within reason) regarding their natural health needs
Replenish and stock merchandise appropriately on displays
Maintain a safe, clean and organized working and shopping environment
Maintains an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department
Process transactions via POS system
Comply with all company rules, regulations, policies and sanitation standards
Requirements
Must have knowledge of natural health, including vitamins, supplements, and nutrition
1-2 years of Health Product Knowledge is an asset
Basic understanding of sales principles and customer service practices
On going and up to date knowledge regarding nutrition trends and attaining optimal health
Knowledge of customer and market dynamics and requirements
Strong communication, interpersonal and organizational skills
Ability to read, write and effectively communicate in English with customers, peers and management
Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, lifting and climbing ladders
Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts
Product Specialist Top Skills & Must Haves:
Knowledge of Natural Health
Strong passion for health and wellness; desire to achieve service excellence
Organization and Merchandising Skills
Product Knowledge
Attention to Detail
Energetic, positive and confident disposition and ability to think creatively and quickly
Time Management
Team Player and Interpersonal Skills
Strong Written and Verbal Communication
What We Offer
Awesome work environment and company culture
Medical Benefits and flex spending account for Full-time employees
Career focused continuing education
Internal opportunities for growth
At Health Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled.
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