Service Leader

2 weeks ago


Vancouver, Canada Chipotle Mexican Grill Full time

Job Opportunity We are cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Position: Service Leader (Service Supervisor) The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. What You’ll Do Make sure great tasting, high quality food is served. Help resolve food quality issues. Support food safety by ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and following the Daily Food Safety Checklist and food safety policies and procedures. Resolve customer incidents and work to ensure positive customer experiences. Monitor crew breaks, shift changes, shift meetings, and line schedules. Develop and cross‑train front‑of‑house crew. Assist with crew performance reviews. Develop future Service Leaders. Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork. Ensure office equipment remains in working order and order office supplies as necessary. What You’ll Bring To The Table Understand and articulate Chipotle’s Food With Integrity philosophy. Knowledge and experience of cash handling policies and procedures. Knowledge of Food Safety and health department matters. Familiarity with office paperwork. Proficiency in the primary language(s) of the work location. High school diploma. Restaurant experience. Open availability of at least four (4) days per week, including two (2) of Friday, Saturday, and/or Sunday. Open availability means you may be scheduled for any eight‑hour shift during that day. Minimum 32 hours per week. Benefits Tuition assistance (Up to $5,250/year). Free food. Medical, dental, and vision benefits. Paid time off. Holiday closures (location dependent). Competitive compensation. Opportunities for advancement (80% of managers started as crew). Pay Transparency Below is the pay range depending on skill level, experience and/or education. Compensation offered is also subject to local wage and hour laws. $20.75–$22.36 Equal Opportunity Employer Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Chipotle has policies and procedures in place to accommodate persons with disabilities or who otherwise require accommodation in accordance with applicable human rights legislation. Please notify Chipotle if you require an accommodation. Please contact Adaaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. #J-18808-Ljbffr


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