Business Analyst

Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts. With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.* Hiring Location: Canada (Montreal and/or Quebec City)* Internal job title: Senior Business Analyst* You are working hybrid in a collaborative workspace* Full-time Permanent Role* Benefits available day 1: Medical, Dental, Retirement Plan, Telemedicine Program, Employee Assistance Program, etc.* Flexible hours* Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University) **Role:** The Business Analyst reports to the Director, Business Analyst. As a Business Analyst, you will play a key role in ensuring successful delivery of our insurance software solutions by acting as the bridge between our clients and internal delivery teams. You will be responsible for drafting, analyzing, and documenting requirements, supporting implementation activities, and building trusted relationships with our clients and colleagues. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is committed to helping our clients succeed. **Your Day with Equisoft:**Drive requirement sessions with the client around policy administration business processes, technical processes, and non-functional requirementsTranslate insurance product requirements into business and functional requirements, and translate insurance business processes, market practices, and other client business needs into specific software requirementsWork with the team leads and client Subject Matter Experts to identify and document solutions, define the project scope, project estimates and timelinesAct as the main contact for all requirements-related communications with the client throughout the project lifecycle.Support the project manager and development team by owning the documentation of the detailed business requirements, sprint planning, backlog grooming, and identifying out of scope requirements and change requestsEnsure internal and external stakeholders share a clear understanding of project scope, objectives, and requirements.Provide ongoing support to technical resources, configuration team, configuration lead, QA, and project managers by clarifying requirements and facilitating communication.Collaborate with QA to ensure delivered functionality aligns with business expectations and requirements.Contribute to ongoing improvements in our business analysis practices and help strengthen our delivery approach across projects.**Technical****Soft skills*** Strong sense of organization and prioritizing* Analytical and problem-solving skills* Ability to communicate, write and synthesize information* Ability to multi-task in a rapid-paced environment* Team spirit, tact, diplomacy, autonomy, rigor, and discipline **Nice to Haves:*** Experience in implementation project involving integration with other systems* Comprehensive understanding of Life and Health insurance products and processes.* Understanding of group insurance* Experience working with insurance policy administration systems, e-applications, orillustrations, and the ability to learn how insurance products and processes are implemented on one or several of Equisoft’s platformsEquisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.**Requirements:*** 3-5 years of experience in a similar role* Experience in the Financial Services or Insurance industries* Proven ability to elicit and document complex business requirements with attention to detail* Strong analytical skills with proficiency in data analysis and the ability to interpret complex data sets.* Experience in leading and facilitating workshops with clients* Formal business analysis experience* Experience in client-facing project, not just internal initiatives* Very good knowledge of Web Technologies/Environment* Knowledge of the Agile methodology* Excellent knowledge of French & English (spoken and written)Bachelor's Degree or commensurate experience, and the ability to communicate, write and synthesize information### Get in TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.What is EquisoftEquisoft is a global provider of advanced insurance and investment digital solutions, recognized as a valued partner by over 250 of the world’s leading financial institutions. We offer a complete ecosystem of end-to-end and scalable solutions that help our clients tackle any challenge in this era of digital disruption. Our business-driven approach, deep industry knowledge, innovative technology, and expert teams help our partners solve their biggest, most complex problems. With are diverse andmulticultural team of experts based in North America, the Caribbean, Latin America,Europe,Africa, Asia and Australia,Equisofthelps its clients tackle any challenge in this era of digital disruption.
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