Claims advisor, P&C insurance

1 week ago


Sherbrooke, Canada Desjardins Full time

Claims Advisor, P&C Insurance – Desjardins Join to apply for the Claims Advisor, P&C Insurance role at Desjardins. As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims, solve problems using your analytical skills, and use extensive discipline‑specific knowledge. You draw on sound decision‑making to develop solutions, negotiate claims settlements, and enter into agreements with members, clients, third parties, and others. Responsibilities Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts. Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria. Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties. Negotiate with all parties involved to ensure smooth claims processing. Qualifications College diploma in a related field. A minimum of four years of relevant experience. Knowledge of French is required. Other combinations of qualifications and experience may be considered. What We Offer Competitive salary and annual bonus. 4 weeks of flexible vacation starting in the first year. Defined benefit pension plan. Group insurance including telemedicine. Reimbursement of health and wellness expenses and telework equipment. Cultural Fit We value action orientation, effective communication, complexity management, customer focus, decision quality, diversity, and interpersonal savvy. Courageous learning is encouraged. Diversity and Inclusion At Desjardins, we believe in equity, diversity and inclusion. We are committed to welcoming, respecting and valuing people for who they are, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. If there's something we can do to make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. #J-18808-Ljbffr



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