Sales & Reception Coordinator

4 weeks ago

St Catharines, Canada WSA – Wonderful Sound for All Full time

Sales & Reception Coordinator Join to apply for the Sales & Reception Coordinator role at WSA – Wonderful Sound for All Part of WSAudiology group, HearCanada bolsters a world‑class team of hearing care professionals and pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through the hearing journey, going above and beyond to provide relevant and meaningful solutions. We are growing and searching for a Sales & Reception Coordinator (called "Client Care Coordinator" internally) to join our Client Care team In this role, you will be in a patient‑facing administrative role and will be responsible for administrative duties within the clinic, ensuring a positive patient experience and driving sales of our products and services. This is a permanent, full‑time position based onsite at our St.Catharine's, ON HearCANADA Clinic. Typical hours of work are Monday through Friday 8:30 am – 4:30 pm. What We Offer Starting hourly compensation of $21‑$24/hour + an attractive bonus program Benefits—including health, dental, vision and a healthcare spending account—starting on day one of hire RRSP matching program Generous time‑off policies including 3 weeks of vacation, 7 paid personal days, and 1 paid volunteer day Training and education opportunities Friends and family discounts and our employee perk program What You'll Do Lead patient engagement activities and ensure a positive patient experience by acting as the first point of contact for patients visiting or contacting the clinic Manage the clinic schedule by booking and rescheduling appointments; follow‑up on missed appointments or send appointment reminders Make product and payment recommendations to enhance the patient journey Support with maintaining physical and electronic records Perform basic hearing aid maintenance and answer product questions Participate in local events and marketing initiatives to support HearCANADA branding and networking within the local community Educate patients on billing and payment options; perform AR duties as assigned What We're Looking For 2+ years of experience in a customer‑facing role—sales, retail, a busy office, or a clinic environment—and comfortable interacting with customers Sales acumen—experience recommending products or in retail is strongly preferred Access to a vehicle and a valid driver’s license—some local travel (mileage compensated) will be required Customer‑centric attitude—interacting with diverse patient groups and networking within the community to position HearCANADA as St.Catharines’ number one choice for hearing care services Team player—works well with others and appreciates what can be accomplished with support from colleagues Willingness to participate in local travel—access to a car and a valid driver’s license is strongly preferred as some travel will be expected within the assigned region (mileage paid) for community events and marketing initiatives HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr

  • Sales & Reception Coordinator

    4 weeks ago

    St. Catharines, Canada WSA – Wonderful Sound for All Full time

    Sales & Reception Coordinator Join to apply for the Sales & Reception Coordinator role at WSA – Wonderful Sound for All Part of WSAudiology group, HearCanada bolsters a world‑class team of hearing care professionals and pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing...

  • Sales & Reception Coordinator

    4 weeks ago

    St. Catharines, Canada HearCANADA Full time

    Sales & Reception Coordinator – Client Care Coordinator Company: HearCANADA Location: St. Catharines, ON Employment type: Permanent, full-time Hours: Monday through Friday 8:30 am - 4:30 pm What We Offer Starting hourly compensation of $21-$24/hour + an attractive bonus program Benefits – health, dental, vision + a healthcare spending account, starting...

  • Sales & Reception Coordinator

    4 weeks ago

    St. Catharines, Canada HearCANADA Full time

    Sales & Reception Coordinator – Client Care Coordinator Company: HearCANADA Location: St. Catharines, ON Employment type: Permanent, full-time Hours: Monday through Friday 8:30 am - 4:30 pm What We Offer Starting hourly compensation of $21-$24/hour + an attractive bonus program Benefits – health, dental, vision + a healthcare spending account, starting...

  • Sales & Reception Coordinator

    4 weeks ago

    St. Catharines, Canada WS Audiology Full time

    Overview Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing...

  • Sales & Reception Coordinator

    4 weeks ago

    St. Catharines, Canada WS Audiology Full time

    Overview Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing...

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