Senior Manager, Pricing

Senior Manager, Pricing Lead FreshBooks’ global pricing strategy across subscription and add-on products, including payments and payroll. Develop pricing models, run experiments, and uncover monetization opportunities that drive revenue, adoption, and customer value. Partner closely with Product, Finance, Revenue Operations, and Marketing to influence decisions across the organization. Remote work available from any of the specified locations. What You’ll Do Own FreshBooks’ global pricing strategy, using market, customer, and product insights to drive growth. Build and maintain pricing and packaging models that guide decision-making across the business. Lead the end‑to‑end execution of pricing initiatives, including rollouts, performance monitoring, and post‑launch optimization. Partner with Product, Finance, Marketing, and Revenue Operations to align pricing with roadmap, positioning, and communication strategies. Run pricing and packaging experiments across cohorts and regions, including A/B tests and pilots. Track and communicate the impact of pricing decisions through dashboards, reports, and leadership presentations. Maintain a strong understanding of competitive pricing trends across SaaS and SMB financial services. What You’ll Bring 7+ years of experience in Pricing, Strategy, Product, Finance, or a similar analytical SaaS role. Demonstrated experience building and managing pricing models with strong financial acumen. Deep understanding of SaaS metrics (ARPU, LTV, churn, CAC, elasticity). Proven ability to influence and collaborate across cross‑functional teams. Experience running pricing experiments and analyzing test results. Strong analytical skills with proficiency in Excel or Google Sheets. Ability to operate with high agency, strong follow‑through, and a bias for action. You’ll Stand Out If You Have Experience with BI tools such as Looker. Prior experience pricing SMB financial services or payments products. Background working closely with General Managers or Product leadership on monetization strategy. About FreshBooks FreshBooks is a leading cloud‑based SaaS accounting software platform built for small business owners. We help customers get paid faster and spend less time on admin and paperwork, so they can focus on growing their businesses. Our headquarters are in Toronto, Canada, with teams across North America and Europe. We offer remote, hybrid, and in‑office options to support your work style and well‑being. Perks & Benefits Comprehensive health and wellness benefits, including medical, dental, and fertility support where applicable. Retirement savings program or pension plan matched to your local office, stock options for every full‑time employee. Generous time off, parental leave, and new parent support. Annual healthy living credit and other wellness perks. Employee Assistance Program, peer recognition, and ongoing learning and development. Home office credit for remote employees. Even if your experience doesn’t meet every bullet, we’d love to learn more about you and why FreshBooks is the next step in your career. Equal‑Opportunity Employer FreshBooks is an equal‑opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. Accommodation Availability FreshBooks provides employment accommodation during the recruitment process. If you require any accommodation, please let us know and we will work with you to meet your accessibility needs. #J-18808-Ljbffr