Current jobs related to Guest Service Associate - Victoria - Accor Hotels

  • Guest Services Associate

    3 months ago

    Victoria, Canada Royal Roads University Full time

    Reporting to the Manager, Client Services, the Welcome Desk Associate plays an integral role in support of the student, staff and visitor experience at Royal Roads University. Working as part of a team, you will oversee the University’s Welcome Desk, switchboard, Client Services administration and support on-campus accommodation services for students,...

  • Guest Services Associate

    1 month ago

    Victoria, British Columbia, Canada UNION CLUB OF BRITISH COLUMBIA Full time

    Guest Services RepresentativeEmployment Type: PermanentLanguage Requirement: EnglishWorking Hours: 30 to 40 hours per weekEducational Background: College, CEGEP, or equivalent non-university diploma ranging from 1 to 2 yearsExperience Required: 1 to less than 2 yearsWork EnvironmentHospitality establishment, including hotels, motels, and resortsKey...

  • Guest Services Representative

    1 month ago

    Victoria, British Columbia, Canada UNION CLUB OF BRITISH COLUMBIA Full time

    Job OverviewWe are seeking a dedicated Front Office Associate to join our team at the Union Club of British Columbia. This position plays a crucial role in ensuring our guests have a pleasant and memorable experience.Employment DetailsEmployment Duration: PermanentWorking Language: EnglishWork Hours: 30 to 40 hours per weekQualificationsEducation: Completion...

  • Guest Services Representative-elements Casino

    4 weeks ago

    Victoria, Canada Great Canadian Full time

    **Position Summary** Under the direct supervision of the Manager, Slots & Guest Services, this position is responsible for providing outstanding customer service while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great...

  • Guest Services Agent

    4 months ago

    Victoria, Canada WildPlay Full time

    If you would love to work in an outdoor environment with fun-loving and adventurous people, we have a job for you! WildPlay Victoria seeks enthusiastic people to help direct our guest's experiences through our forested zip line adventure park. Get paid to play with us! **Job Perks** - Free zip lining - Full and part-time hours available and can change...

  • Guest Services Ambassador

    3 weeks ago

    Victoria, British Columbia, Canada Guardteck Full time

    About the RoleWe are seeking a highly skilled Guest Services Representative to join our team at Guardteck Security. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable and enjoyable experience.Key ResponsibilitiesWelcome and greet guests at the Guest Service Center,...

  • Guest Service Agent

    3 weeks ago

    Victoria, Canada Embassy Inn Hotel Full time

    The Guest Service Agent greets all incoming and departing guests with warmth and individual attention. The Guest Agent assists all guests with check-ins, check-outs, orienting them with their stay, and any requests the guest may have. In addition, they are required to maintain a well-organized room’s inventory and room assignments. **Responsibilities** -...

  • Guest Services Ambassador

    1 week ago

    Victoria, British Columbia, Canada Guardteck Full time

    Job Summary:We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Guardteck Security. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable and enjoyable experience.Key Responsibilities:Guest Welcome and Engagement: Welcome...

  • Guest Services Ambassador

    1 week ago

    Victoria, British Columbia, Canada Guardteck Full time

    Job Summary:We are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Guardteck Security. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable and enjoyable experience.Key Responsibilities:Guest Welcome and Engagement: Welcome...

  • Guest Service Agent

    3 months ago

    Victoria, Canada Brentwood Bay Resort Full time

    **What we do and are proud of** At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly...

  • Guest Services and Retail Staff

    1 month ago

    Victoria, British Columbia, Canada Tommy Gun's Original Barbershop Full time

    Join Our Team at Tommy Gun's Original BarbershopTommy Gun's is on the lookout for vibrant and motivated individuals to take on the pivotal roles of Front Desk and Retail Specialists. We seek dedicated Customer Experience Associates who are committed to delivering outstanding service to every client.Position: Guest ServicesWork Term: Part-time and...

  • Guest Service Agent

    4 months ago

    Victoria, Canada Victoria Marriott Inner Harbour Full time

    **SUMMARY**: Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is committed to providing exceptional and...

  • Guest Service Agent

    3 months ago

    Victoria, Canada Victoria Marriott Inner Harbour Full time

    **SUMMARY**: Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is committed to providing exceptional and...

  • Guest Services Representative

    1 week ago

    Victoria, Canada Guardteck Full time

    Guest Services RepresentativeGuardteck is seeking a dynamic individual for the role of Guest Services Representative at the Bay Centre in Victoria, BC. This is a part-time, seasonal position. The Guest Services Representative must ensure every customer interaction is carried out in a professional, courteous and efficient manner. Being in the heart of...

  • Guest Services Manager

    3 months ago

    Victoria, Canada Brentwood Bay Resort Full time

    **What we do and are proud of** At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly...

  • Guest Service Agent

    3 months ago

    Victoria, Canada Victoria Marriott Inner Harbour Full time

    **SUMMARY**: Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is committed to providing exceptional and...

  • Guest Services Manager

    4 months ago

    Victoria, Canada Brentwood Bay Resort Full time

    **What we do and are proud of** At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly...

  • Guest Services Manager

    4 months ago

    Victoria, Canada Brentwood Bay Resort Full time

    **What we do and are proud of** At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly...

  • Guest Service Agent

    4 months ago

    Victoria, Canada Brentwood Bay Resort Full time

    **About us.** At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly unforgettable guest...

  • Guest Service Agent

    1 month ago

    Victoria, Canada Brentwood Bay Resort Full time

    **What we do and are proud of** At Brentwood Bay Resort, we’re passionate about creating a luxurious boutique experience that’s truly unique in the Greater Victoria area. Our dedication extends beyond just serving delicious meals, offering relaxing spa treatments, and providing stunning oceanfront suites. We strive to create unforgettable memories for...

Guest Service Associate

4 months ago

Victoria, Canada Accor Hotels Full time

Company Description

Accoris the leading Augmented Hospitality hotel group offering unique and meaningful experiences in more than 5100 hotels across 110 countries.

•An opportunity to be with world’s preferred hospitality company.

•Captivating and rewarding experience working along side passionate professionals

Range of exclusive Heartist Benefits


Job Description

Prime Function:

  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may affect the interests of hotel should be brought to the attention of the Management

People Management

  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Pune to ensure maximum cooperation, productivity, morale and guest service.

Operational Management

  • Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
  • Ensure to be familiar with all dishes on the menu.
  • Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
  • In the absence of the Food & BeverageTeam Leader ensure to take guest orders, advice guests on specials menu options.
  • Report any equipment malfunction, emergency situations or suspicious persons to the Food & BeverageTeam Leader.
  • Ensure that breakage, pilferage and spoilage are kept to a bare minimum.

Qualifications

Hotel Management Degree and other relevant qualifications

#J-18808-Ljbffr