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Property Large Loss Claims Consultant
1 month ago
Apply for the Property Large Loss Claims Consultant role at Intact. About The Role As a Claims Consultant in the Property Large Loss team, you will handle multi‑line complex claims through all distribution channels, directly managing and monitoring complex first‑party and third‑party claims with exposures in Canada and internationally. The types of losses may include Commercial Property, Energy, Equipment Breakdown, Environmental Liability and additional Specialty Claims. You will perform settlement of complex claims, civil liability or property damage, manage disputes or alternative dispute resolution bodies, analyse claims and provisions, contribute to unit priorities, provide expertise and mentoring, and participate in the budget process. Workplace: National What You’ll Do Here Manage, investigate, analyse, negotiate and resolve large and complex commercial property claims generally with exposures over $1M or involving specialised loss types within Canada and internationally. Engage and manage internal and external counsel, consultants, adjusters, accountants and engineers to confirm coverage, determine liability and assess damages. Mentor, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling and support long‑term succession planning. Train colleagues on complex claims handling. Work with Underwriting, Loss Prevention and other stakeholders to identify potential risks, hazards and trends, sharing feedback and lessons learned. Provide brilliant customer service to brokers, customers and colleagues. Deliver and exceed on all key performance indicators relating to loss development, loss adjustment expenses, claims leakage control and expense management. Leverage your expertise in a creative, continuous‑improvement environment to support a best‑practice operations model. Effectively negotiate claims when appropriate. Attend settlement conferences and trials. Attend loss locations and other client and broker meetings when appropriate. What You Bring To The Table A critical thinker with intellectual curiosity, especially in time‑sensitive situations. A skilled communicator who fosters favourable business relationships and provides clear guidance to clients. A problem‑solver who gathers information, evaluates situations and negotiates the next steps toward a solution. An adaptable individual who is flexible and agile in changing needs. A planner who can organise and establish an effective strategy. A strong collaborator with a passion for mentoring and coaching others. 10+ years of experience directly handling large and complex commercial property claims. Appropriate knowledge of all relevant regulatory and legal requirements. Undergraduate degree or CIP designation (asset). Flexible to travel as needed. What We Offer Our hybrid work model provides the balance between working from home and enjoying meaningful in‑person interactions. A financial rewards program that recognises your success. An industry‑leading Employee Share Purchase Plan; we match 50% of net shares purchased. An extensive flex pension and benefits package, with access to virtual healthcare. Flexible work arrangements. Possibility to purchase up to five extra days off per year. An annual wellness account that promotes an active and healthy lifestyle. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues. A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programmes. Inclusive employee‑led networks that educate, inspire, amplify voices, build relationships and provide development opportunities. Inspiring leaders and colleagues who will lift you up and help you grow. A Community Impact program because what you care about is a part of what makes you different and how you contribute to your community should be just as unique. We are an equal opportunity employer At Intact, our value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Métis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Finance and Sales Industries: Insurance #J-18808-Ljbffr
