Rental Management Trainee

Job Overview The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales/Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast‑paced and touches every aspect of the business unit. Compensation and Benefits Weekly pay Excellent benefits package after 30 days 10 days of Paid Time Off upon hire Retirement Pension Plans DPSP, RRSP Stock options A safe, friendly and respectful working environment Recognized by Forbes as one of Canada's Best Employers in 2025 Annual Salary: $52,000 Type: Full time/Permanent Shifts: Monday - Friday Either 6:30am - 3:30pm or 8:00am - 5:00pm Location: Ottawa, ON Responsibilities Handling the sales and process for inbound calls as well as outbound solicitation Maintain current and accurate data within the company's marketing database Responsible for generating rental, lease and used vehicle sales leads Manage all rental asset processes to include Vehicle Pm and cleanliness standards Meet overall Ryder market share by successfully executing the sales and marketing initiatives Maintain compliance with company, local, state, federal and other regulatory agencies Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base Additional Responsibilities On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned. Skills and Abilities Strong verbal and written communication skills Excellent communication and interpersonal skills Possesses flexibility to work in a fast paced, dynamic environment High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as a member of a team Detail oriented with strong follow‑up practices Possess a high degree of common sense and the aptitude to learn quickly Ability to relocate in the region/US at the conclusion of the training program Must be computer literate intermediate required Qualifications Bachelor's degree required business administration or similar related degree One (1) year or more customer service with issues resolution experience preferred Must be computer literate intermediate required Travel None Company Information Equal Opportunity Employer Ryder Is An Equal Opportunity Employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. Security Notice for Applicants Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees If you are a current employee at Ryder, please log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy. #J-18808-Ljbffr