Billing Officer, Accounts Receivable

Billing Officer, Accounts Receivable - Finance Join to apply for the Billing Officer, Accounts Receivable - Finance role at CHEO This range is provided by CHEO. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$38.06/hr - CA$44.77/hr If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub. To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received. POSITION SUMMARY The Billing Officer is responsible for billing, preparing invoices, collecting payments, and managing outstanding accounts while in compliance with financial policies and procedures and providing support to the Corporate Accounting team. MAIN RESPONSIBILITIES Review, prepare and process complex accounts, billing, invoices, incoming payments and receipts in a timely manner; Validate and communicate with third parties (including patients and families) regarding billing issues, invoicing, missing information, coverage, claims and payment collection; Prepare and issue complex invoices and respond promptly to related inquiries; Confirm coverage, charges, information, fees and correct billing codes on all documentation; Coordinate with internal clinics, insurance providers and government agencies to ensure accurate claims processing; Manage outstanding accounts and arrange payment plans when necessary; Monitor aged trial balances and follow up on overdue invoices and accounts; Generate and review monthly claim reports and detailed accounts receivable reports as required; Respond to inquiries in person, by email, and over the phone, ensuring accurate and courteous communication; Provide support to the team by handling customer service inquiries, processing requests, and managing correspondence when needed; Carries out additional duties as required to support departmental operations. QUALIFICATIONS Post‑secondary education in finance or accounting (Essential) Minimum three (3) years of work experience in finance and/or accounting (Essential) Experience in a medical office or healthcare setting (Preferred) Excellent communication (written and verbal), interpersonal, analytical, and critical thinking skills (Essential) Experience with EPIC (EMR) Platform (Preferred) Demonstrated ability to thrive in a team environment and build strong collaborative relationships (Essential) Excellent organizational and time‑management skills (Essential) Advanced proficiency with Microsoft Office tools (Word, Excel, PowerPoint) and other Finance & Accounting software (Essential) High accuracy and attention to detail (Essential) Ability to take initiative, adapt to changing priorities, and maintain flexibility in a dynamic environment (Essential) Working knowledge of occupational health and safety legislation and general knowledge of corporate/departmental policies and procedures related to health and safety (Preferred) Criminal Record Check (Level 1) (Essential) * Experience and formal training combined with demonstrated performance and ability may substitute for academic requirements This assignment may be extended or shortened based on operational needs Effective March 29, 2021, CHEO will conduct a more comprehensive pre‑screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested. Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third‑party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire. Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act. CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID‑19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID‑19 booster shots when eligible to protect against the spread of COVID‑19. Upon hiring, presentation of government‑issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code. Seniority level Not Applicable Employment type Temporary Job function Finance Industries Hospitals and Health Care #J-18808-Ljbffr