Operations & Donor Engagement Specialist

Operations & Donor Engagement Specialist UJA Federation of Greater Toronto is seeking an Operations & Donor Engagement Specialist to play a key role in the planning, coordination, and execution of Transformational Campaigns and related philanthropic initiatives. The position supports all stages of the campaign lifecycle—proposal development, donor stewardship, reporting, and cross‑departmental collaboration—with a focus on fundraising operations and digital process enhancement. Reporting to the Senior Director, Transformational & Special Philanthropy, the Specialist will collaborate with colleagues in fundraising, operations, data management, donor engagement, stewardship, and marketing to ensure seamless, high‑quality execution of all campaign elements. This includes supporting strategic initiatives, enhancing the donor experience, and ensuring excellence in execution, data accuracy, and stakeholder engagement. Responsibilities Campaign Coordination & Donor Agreements – Manage campaign workflows, donor agreements, and acknowledgment letter approvals to ensure accuracy and alignment with organizational standards. Donor Engagement & Relationship Support – Communicate with donors, prepare meeting briefs, and provide meeting support including minute‑taking and follow‑up. Proposal Development & Stewardship – Assist in drafting stewardship communications and coordinate donor recognition logistics. Project Support – Track milestones, identify risks, coordinate meetings, and manage stakeholder communications. Data & Digital Transformation – Work with data teams to maintain donor records, support digital tool development, and ensure CRM data accuracy. Administrative Support – Handle documentation, internal communications, phone inquiries, and provide overall administrative support to the team. Qualifications Completion of post‑secondary school with relevant experience in donor stewardship, campaign operations, or project coordination. Highly organized, dependable, and able to manage multiple priorities and deadlines independently in a fast‑paced environment. Passionate advocate and visible champion of UJA’s mission, values, and goals, inspiring others through action and unwavering commitment to advancing our shared purpose. Strong written and verbal communication skills with the ability to create professional materials and liaise effectively with diverse stakeholders including donors, volunteers, and senior leadership. Excellent analytical skills and attention to detail; able to maintain accurate records, identify trends, and ensure data integrity. Proficient in Microsoft Office Suite (especially Outlook and Excel), CRM systems, and digital tools; comfortable supporting digital and data‑driven workflows. Strategic, proactive, and solution‑oriented, with a creative mindset and a collaborative approach. Passion for UJA’s vision, and commitment to Jewish community vitality. Familiarity with the Toronto Jewish community and/or experience in Jewish Communal Service considered an asset. * This is a full‑time permanent position. Union Level 4. UJA currently operates on a hybrid basis. Please note that UJA’s offices are closed on all Jewish holy days (yom tov) and the Jewish Sabbath (Shabbat). Qualified applicants are invited to submit a cover letter and resume. Only those applicants invited for interview will be contacted. All offers of employment are contingent upon successful completion of professional references and background checks including Social Media Account(s) and a Police Records Check/Vulnerable Sector Screening. Commitment to Inclusion and Accessibility UJA Federation is proud of our dynamic professional team, which reflects the diversity of the Jewish community and the greater community alike in Greater Toronto. We are an equal opportunity employer and welcome applicants from all communities. We are committed to creating an inclusive and accessible workplace, and believe this is essential to ensure that every member of our team can thrive. We adhere to barrier‑free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code‑protected accommodation through any stage of the recruitment process, please notify us and we will work with you to meet your needs. #J-18808-Ljbffr