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Senior Trainer

4 months ago

Calgary, Canada Alberta Health Services Full time

Alberta Health Services' Connect Care Clinical Operations is currently looking to add a Senior Trainer to its provincial team. Connect Care is a transformative Provincial Health Care program that has integrated over 1300 independent systems across Alberta into one platform that enhances the quality of patient care as previously known. The Senior Trainer is responsible for collaborating with clinical and operation leaders to define, plan, implement and evaluate the learning required, creating a comprehensive training plan and ensuring resources are available to support clinical operations. The Senior Trainer is a key member of the team responsible for leading the development and facilitation of learning throughout the preparation and implementation of Connect Care support for clinicians & staff using various modules. Reporting to the Manager of Curriculum Development, the Senior Trainer engages with Clinical and Operational leaders working with the Connect Care Learning team to define, plan, implement and evaluate the learning required to ensure smooth change management & training with minimal disruption to Operations. There is flexibility as to the location of this position within the Province of Alberta. At the time of appointment, the successful candidate may discuss location options with the hiring manager.

Description:

The Senior Trainer is a key member of the Connect Care Learning Team responsible for leading, oversight, development, and facilitation of learning in the implementation and support of Connect Care Clinical Information Systems (CIS) initiative. Providing effective communication and direction to ensure accurate provision of accounts in alignment with role/competency-based access model. Will collaborate with the multi-disciplinary team and subject matter experts for the development and evaluation of learning materials for end-users to develop the trainer and superuser programs. The Senior Trainer will participate in the following: development of all learning materials and determination of specialized, role-based/generic learning requirements., support the role assignment by operations of users into Connect Care roles to align with access and training, develop and maintain the Connect Care training environment including training patient build, development of certification or assessment programs, support the delivery of the credential training program to ensure learning of curriculum, environment build and paneling of all credential trainers, development of the overall learning pathway to support the appropriate level of learning for each user, ensure that all users who need to be trained on the system are trained prior to gaining access to the production system, development of an ongoing learning program for after go-live and provide Connect Care launch support leveraging appropriate support tools.

  • Union: Exempt
  • Unit and Program: Connect Care, Clinical Operations
  • Primary Location: Quarry Crossing
  • Location Details: Eligible to work remotely within Alberta
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 29-MAY-2024
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Days Off: As Per Rotation
  • Minimum Salary: $35.65
  • Maximum Salary: $61.14
  • Vehicle Requirement: Not Applicable
  • Classification: Senior Advisor
  • Union: Exempt
  • Unit and Program: Connect Care, Clinical Operations
  • Primary Location: Quarry Crossing
  • Location Details: Eligible to work remotely within Alberta
  • Negotiable Location: Provincial
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 29-MAY-2024
  • Date Available: 02-JUL-2024
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days, Evenings, Nights, Weekends, On Call
  • Days Off: As Per Rotation
  • Minimum Salary: $35.65
  • Maximum Salary: $61.14
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Undergraduate degree required. A minimum of 3-5 years’ experience working with seniors in a Continuing Care or Long-term Care area. A minimum of 10 years of direct experience in clinical roles in the provision of healthcare or a strong working knowledge and intimate understanding of healthcare delivery. Membership in good standing with appropriate professional organization (i.e., CRNA, SOAT, CPTA, etc.). Working knowledge of the Alberta Health Services and the Clinical Information function. Extensive knowledge and understanding of clinical practice and workflows along with Alberta Health Services as an organization, with emphasis on Continuing Care. Travel within Alberta required.


Additional Required Qualifications:

Proven strong organization skills, excellent communication, and interview skills, excellent interpersonal and team building skills. Must have the ability to manage other trainers to deliver EMR clinical and operational training to a diverse set of end users. Must have demonstrated leadership skills with the ability to lead others and impress upon them the importance of training during the install. Ability to actively and positively participate and negotiate solutions to resolve conflicts that arise during implementation. Ability to lead other IT and clinical operations staff through complex discussions and negotiate solutions. Detail oriented with a knack for probing for information in order to fully understand the underlying needs that drive how the system should be built. Ability to work in a team environment as well as individually to build and maintain positive working relationships will be key success factors in this role. Strong time management skills with the ability to meet project deadlines are essential. Must have working knowledge of basic systems principles, theories, and concepts and of the healthcare business. Experience mentoring and supporting junior staff. A demonstrated clear pattern of professional and personal development. Self-motivated with little supervision. Ability to tolerate prolonged sitting and computer work.


Preferred Qualifications:

Epic or other CIS application curriculum development and training experience is highly desirable. Current Epic Principal Trainer Certification is an asset. Master’s degree in a related field preferred. Health related degree preferred.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta. 

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.

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